The Connor Group · TechOps
Open now, created this period
August 1, 2026 – August 31, 2026
101 ticket(s)
| Ticket | Subject | Status | Type | Created | Requester | Agent |
|---|---|---|---|---|---|---|
| #45735 | Peach - Yardi Operations — Applicant | pending | Yardi | Aug 25, 2026 | Breanna Jones | Owen Bailey |
| #45734 | Promotions Incorrect - Unit 2208 | new | Yardi | Aug 25, 2026 | Legacy Estates at Frisco | |
| #45733 | Fw: Extending the months free | new | Helpdesk | Aug 25, 2026 | Alexa Bridges | |
| #45732 | Justin Hayman Employee Payment | new | Helpdesk | Aug 25, 2026 | Villa Rotonda | |
| #45727 | Payment applied to wrong ledger/charge | open | Yardi | Aug 25, 2026 | Megan Stewart | Ben Little |
| #45726 | Incorrect Move out date for Active Transfer - McCauly Crossing | open | Yardi | Aug 25, 2026 | Holly Vickroy | Collin McGraw |
| #45723 | Resident received an extra $175 negative charge - Austin Springs | open | Yardi | Aug 25, 2026 | Brooke Cunningham | Ben Little |
| #45722 | FW: New Employee Uniforms/Emails | new | Helpdesk | Aug 25, 2026 | Julia Brown | |
| #45717 | Fabric Usage Issues | new | Helpdesk | Aug 25, 2026 | Dennis Robertson | |
| #45716 | Leslie Finn | open | Yardi | Aug 25, 2026 | Katie Powell | Owen Bailey |
| #45714 | First Reminder: Invoice INV-2026-19029 is overdue | new | Helpdesk | Aug 25, 2026 | Mobility Help Desk | |
| #45711 | 0$ Proposed Rent issue | open | Yardi | Aug 25, 2026 | Hurstbourne Estates | Collin McGraw |
| #45704 | Employee Offboarding - Aaron Hess | new | Aug 25, 2026 | Microsoft Flow Admin | ||
| #45701 | Employee Offboarding - Garrett McMurtry | new | Aug 25, 2026 | Microsoft Flow Admin | ||
| #45692 | Key fobs | open | Helpdesk | Aug 25, 2026 | Bradford | Collin McGraw |
| #45683 | Employee Offboarding - Odalis Cruz-Trejo | new | Aug 25, 2026 | Microsoft Flow Admin | ||
| #45682 | Request for a Facecam for monitor - Mariah Bergjord Recruiting CSO | open | Helpdesk | Aug 25, 2026 | Mariah Bergjord | Collin McGraw |
| #45681 | New Hire Notice - Turn Tech - Jose Enamorado (2026-09-08) | new | Aug 25, 2026 | Microsoft Flow Admin | ||
| #45680 | Resident Apartment Entry Gate - Grand Riviera | open | Helpdesk | Aug 25, 2026 | Grand Riviera | Collin McGraw |
| #45672 | Employee Offboarding - Mandi Castagnola | new | Aug 25, 2026 | Microsoft Flow Admin | ||
| #45669 | Employee Offboarding - Mandi Castagnola | new | Aug 25, 2026 | Microsoft Flow Admin | ||
| #45666 | Employee Offboarding - Keven Narvaez | new | Aug 25, 2026 | Microsoft Flow Admin | ||
| #45660 | Flats - Missing Profile | open | Yardi | Aug 25, 2026 | Keith Dent | Owen Bailey |
| #45642 | Aston Camera install and Network Improvements | open | Helpdesk | Aug 24, 2026 | Bradley Dykes | Collin McGraw |
| #45640 | Employee Offboarding - Kari Day | new | Aug 24, 2026 | Microsoft Flow Admin | ||
| #45580 | Trinity Commons: Help with RentCafe | pending | Yardi | Aug 24, 2026 | Trinity Commons Sales | Owen Bailey |
| #45549 | Cannot access System Checks/Compliance on Stat Sheet | open | Helpdesk | Aug 24, 2026 | Katie Smith | Caleb Burke |
| #45542 | New Toner Request - Camille Breck CSO Communications | open | Helpdesk | Aug 24, 2026 | Camille Breck | Collin McGraw |
| #45528 | UTP FIX IN YARDI | open | Yardi | Aug 22, 2026 | The Reserve at Harper’s Point Sales | Ross Johnson |
| #45524 | re: Cash account issue | hold | Yardi | Aug 22, 2026 | Christie Miles | Ben Little |
| #45523 | ASTON: Stat sheet | open | Yardi | Aug 22, 2026 | Aston Scottsdale Sales | Hope Collins |
| #45513 | The Quinn at Plymouth - PtMP Install for CCTV System | open | Helpdesk | Aug 21, 2026 | Jnelson | Collin McGraw |
| #45495 | Previous Resident cannot pay dues - Arbors of Anderson | hold | Yardi | Aug 21, 2026 | Bayside Arbors Sales | Collin McGraw |
| #45487 | Resident Issue - RentCafe - 21002 - Bradford | open | Yardi | Aug 21, 2026 | Bradford Sales | Owen Bailey |
| #45483 | Stat Sheet Error - MEZZO | open | Yardi | Aug 21, 2026 | Mezzo of Tampa Palms Sales | Hope Collins |
| #45482 | 2 55" TVs to be delivered to Bradford | open | Helpdesk | Aug 21, 2026 | Bradford Cary | Collin McGraw |
| #45477 | Harp - RentCafe Logo Issue | open | Yardi | Aug 21, 2026 | Jacquelynn Riels | Owen Bailey |
| #45470 | Hamil - Monthly Rent | pending | Yardi | Aug 21, 2026 | Alex Richard | Owen Bailey |
| #45466 | Allura - Tablets | open | Helpdesk | Aug 21, 2026 | Daniel Johnson | Owen Bailey |
| #45455 | CSO - Training - Training Sharepoint | open | Helpdesk | Aug 21, 2026 | Ariana Bunch | Owen Bailey |
| #45447 | Yardi Operations — New Move In | open | Yardi | Aug 20, 2026 | Montel Morgan | Hope Collins |
| #45443 | ADP Samsung tablet no longer usable | open | Helpdesk | Aug 20, 2026 | Ann Walker | Owen Bailey |
| #45442 | Cypress - Key Trak- Licensing or Billing? | hold | Helpdesk | Aug 20, 2026 | Cypress at Stone Oak | Owen Bailey |
| #45418 | Boul - Text Message | pending | Yardi | Aug 20, 2026 | Kyra Flak | Owen Bailey |
| #45395 | Multiple Rows found Screening Error - Tessa Parden - Estates at New Albany | open | Yardi | Aug 19, 2026 | Tessa Parden | Hope Collins |
| #45393 | Mezzo of Tampa Palms - phones not ringing and headsets not working | open | Helpdesk | Aug 19, 2026 | Tatianna Brewer | Owen Bailey |
| #45360 | Yardi Operations — Other/General Question | open | Yardi | Aug 18, 2026 | Montel Morgan | Hope Collins |
| #45355 | Stat sheet for new techs - Paddock at Eastpoint | open | Yardi | Aug 18, 2026 | Paddock at Eastpoint | Collin McGraw |
| #45335 | Applicant to be made Primary - Peachtree | open | Yardi | Aug 18, 2026 | 1660 Peachtree | Collin McGraw |
| #45330 | SON: Renewal UI's Not Showing | open | Yardi | Aug 18, 2026 | Sonterra Blue Sales | Hope Collins |
| #45326 | New CSO Employee - Brian Ulliman [2026-09-08] | open | Helpdesk | Aug 18, 2026 | Svc-flow | Owen Bailey |
| #45306 | Promote roommate change- t0022801 | open | Yardi | Aug 17, 2026 | Debbie Harris | Hope Collins |
| #45292 | Bank Reconciliation Discrepancies | hold | Yardi | Aug 17, 2026 | Keyona Koebel | Ben Little |
| #45288 | WI - Rent Promo not Crediting | open | Yardi | Aug 17, 2026 | Windsong Estates at Prosper Sales | Collin McGraw |
| #45215 | GRAN: Property Gate Malfunction | open | Helpdesk | Aug 17, 2026 | Rigoberto Fernandez | Collin McGraw |
| #45205 | AppWork Unit Issue | open | Helpdesk | Aug 15, 2026 | Legacy Estates at Frisco | Collin McGraw |
| #45188 | Yardi Operations — Renewal/Transfer | open | Yardi | Aug 15, 2026 | Rigoberto Fernandez | Hope Collins |
| #45178 | Hunt - NSF Question | hold | Yardi | Aug 14, 2026 | Marie Ison | Ben Little |
| #45145 | Mezz - Music and printer | open | Helpdesk | Aug 14, 2026 | Debbie Harris | Owen Bailey |
| #45138 | Quinn Cameras | open | Helpdesk | Aug 14, 2026 | Quinn at Plymouth | Collin McGraw |
| #45103 | Duplicate person in Prospect Lifecycle - Edison | open | Yardi | Aug 13, 2026 | Edison Apartments | Hope Collins |
| #45097 | Yardi Text Messages Sending Twice | open | Helpdesk | Aug 13, 2026 | The Boulevard | Owen Bailey |
| #45093 | Sawy - How to Program Fobs | open | Helpdesk | Aug 13, 2026 | Rebekah Brooks | Owen Bailey |
| #45092 | Re: occupant pending files | open | Yardi | Aug 13, 2026 | Erin McGoldrick | Hope Collins |
| #45084 | RCP - Needs FOBs | hold | Helpdesk | Aug 13, 2026 | Marie Almberg | Collin McGraw |
| #45055 | Toner request for Dovetree | hold | Helpdesk | Aug 12, 2026 | Dovetree Apartments Sales | Collin McGraw |
| #45033 | Turns - July | open | Yardi | Aug 12, 2026 | Neon Burnsville | Hope Collins |
| #45028 | MEZZO - "New Lead" population | open | Yardi | Aug 12, 2026 | Mezzo of Tampa Palms Sales | Hope Collins |
| #45015 | STAT SHEET ERROR - Sylvia Higa | open | Yardi | Aug 12, 2026 | Edison Apartments Sales | Hope Collins |
| #45009 | Garages showing in Yardi | open | Yardi | Aug 12, 2026 | Hurstbourne Estates | Hope Collins |
| #45002 | Edis - Media iPad | open | Helpdesk | Aug 12, 2026 | Jolanta Wisniewski | Owen Bailey |
| #44994 | Printing Issues... Continued | open | Helpdesk | Aug 12, 2026 | Zach Rainwater | Owen Bailey |
| #44990 | Request for 100 Key Fobs for Estates | open | Helpdesk | Aug 11, 2026 | Collin McGraw | Collin McGraw |
| #44989 | Peachtree closes not reflecting correctly | open | Yardi | Aug 11, 2026 | 1660 Peachtree | Hope Collins |
| #44979 | Sonterra Main Gate not functioning - Butterfly MX | hold | Helpdesk | Aug 11, 2026 | Ty Thompson | Collin McGraw |
| #44970 | Industrial Speaker Audio issues at Edison | hold | Helpdesk | Aug 11, 2026 | Edison Apartments | Collin McGraw |
| #44895 | Angelique Atanacio D20 | open | Yardi | Aug 10, 2026 | Ashley Matos | Hope Collins |
| #44889 | Fw: Chaudhry Faisal | open | Yardi | Aug 10, 2026 | Somerset at Deerfield Sales | Hope Collins |
| #44884 | Fw: 82 North Uinta Way - Alas Over Lowry...Health Check Existing "Atlas - Access Control System" -> follow up to T&M service call - request for quote | open | Helpdesk | Aug 10, 2026 | Henry Bissell | Collin McGraw |
| #44875 | CSO - Recruiting - Office Printer | open | Helpdesk | Aug 10, 2026 | Aubrie Eckert | Owen Bailey |
| #44867 | Re: Outlook - Jane Doe - Lawsuit Filing Documents | open | Yardi | Aug 10, 2026 | Hope Collins | Hope Collins |
| #44842 | New Voice Message from ALEXA BRIDGES (314) 779-9886 on 08/08/2026 1:51 PM | open | Yardi | Aug 8, 2026 | RingCentral | Hope Collins |
| #44814 | Incorrect rent amount on Stat Sheet - Excelsior and Grand | open | Yardi | Aug 7, 2026 | Britni Parks | Hope Collins |
| #44808 | Stat Sheet Correction | open | Yardi | Aug 7, 2026 | The Boulevard | Hope Collins |
| #44804 | 911- 90-day renewal book correction | open | Yardi | Aug 7, 2026 | Mezzo of Tampa Palms Sales | Hope Collins |
| #44776 | Opt-In Messaging Issue – Unable to Reply | open | Helpdesk | Aug 6, 2026 | The Boulevard Sales | Collin McGraw |
| #44774 | Boul - Gates Swinging Wildly | open | Helpdesk | Aug 6, 2026 | Keven Narvaez | Owen Bailey |
| #44754 | Failed Text - Coil | open | Yardi | Aug 6, 2026 | The Coil | Collin McGraw |
| #44738 | Green - July Pending Approval Stat Sheet Error | open | Yardi | Aug 6, 2026 | Kelli Foniqi | Hope Collins |
| #44735 | Mezzo - Gates Open | open | Helpdesk | Aug 6, 2026 | Debbie Harris | Owen Bailey |
| #44725 | Re: Resident- Applicant | open | Yardi | Aug 5, 2026 | Bayside Arbors Sales | Hope Collins |
| #44724 | Re: Dylans call - Hurst - Calls Bypassing Browser going straight to desk | open | Yardi | Aug 5, 2026 | Landen Cook | Hope Collins |
| #44708 | Fw: Aug 2026 Entrata Invoice Number2860797853 for Villa Rotonda | open | Helpdesk | Aug 5, 2026 | Villa Rotonda | Hope Collins |
| #44694 | Bayside Arbors : Close in Yardi showing as a new close | open | Yardi | Aug 5, 2026 | Bayside Arbors | Hope Collins |
| #44643 | Stat Sheet Correction | open | Yardi | Aug 4, 2026 | Kyra Flak | Owen Bailey |
| #44627 | Mezzo App works duplicates | open | Yardi | Aug 4, 2026 | Debbie Harris | Hope Collins |
| #44612 | Message Failer | open | Yardi | Aug 3, 2026 | Bayside Arbors Sales | Collin McGraw |
| #44568 | Bayside Arbors: Pending Files showing incorrectly on the July stat sheet | open | Yardi | Aug 3, 2026 | Bayside Arbors | Hope Collins |
| #44566 | Fw: Lease Data Review — Action Required | open | Yardi | Aug 3, 2026 | Bayside Arbors | Hope Collins |
| #44535 | December 2026 Renewal Book | open | Yardi | Aug 1, 2026 | Legacy Estates at Frisco | Hope Collins |
| #44529 | extra 120 day resident | open | Yardi | Aug 1, 2026 | Wellington Place | Hope Collins |