The Connor Group · TechOps

August 1, 2026 – August 31, 2026

Backlog and trend

Open ticket trend

Open at start of month, last 6 months, ending with today's live count

0 250 500 750 1000 Mar367 Apr454 May516 Jun780 Jul801 Aug497 Now314
497 Open at start of period
314 Open now
101 This period 213 Previous periods

Period activity

683 Created in period
872 Total solved
582 This period 290 Previous periods

Key metrics

98% Survey score

By agent

Agent Open at start of period Open now Created in period Created & solved in period Survey score
Collin McGraw 67 44 293 268 100%
Owen Bailey 126 87 223 200 92%
Ben Little 51 6 74 69 100%
Hope Collins 232 155 50 18 100%
Eric Wright 0 0 4 4 —
Dustin Tritle 2 2 2 2 —