The Connor Group · TechOps
Created in period and solved
August 1, 2026 – August 31, 2026
582 ticket(s)
| Ticket | Subject | Status | Type | Created | Requester | Agent |
|---|---|---|---|---|---|---|
| #45736 | Pricing portal access | solved | Helpdesk | Aug 25, 2026 | Traci Tysdal | Owen Bailey |
| #45725 | Roommates need to be split - 1660 Peachtree | solved | Yardi | Aug 25, 2026 | Breanna Jones | Collin McGraw |
| #45724 | Question regarding referral credit - Alcove | solved | Helpdesk | Aug 25, 2026 | Alcove at Birkdale Village | Collin McGraw |
| #45721 | Adding an Occupant to an active lease - Lofts at Lakeview | solved | Helpdesk | Aug 25, 2026 | Kelsey Pearce | Collin McGraw |
| #45720 | Issues with new email added to profile - Hunters chase | solved | Yardi | Aug 25, 2026 | Marie Ison | Collin McGraw |
| #45719 | Applicant locked out of Rent cafe account - Completed | solved | Yardi | Aug 25, 2026 | The Reserve at Cary Park Sales | Collin McGraw |
| #45718 | Transfer deposit care over | solved | Yardi | Aug 25, 2026 | Paddock at Eastpoint | Ben Little |
| #45715 | Printer Malfunction at Arbors - Amy Hoffard | solved | Helpdesk | Aug 25, 2026 | Amy Hoffard | Collin McGraw |
| #45712 | Check Scanner issues at Reserve at Cary | solved | Yardi | Aug 25, 2026 | The Reserve at Cary Park Sales | Collin McGraw |
| #45710 | Offboarding Script Error - ahess@connorgroup.com | solved | Helpdesk | Aug 25, 2026 | Svc-flow | Collin McGraw |
| #45709 | Offboarding Script Error - ahess@connorgroup.com | closed | Helpdesk | Aug 25, 2026 | Svc-flow | Collin McGraw |
| #45708 | Offboarding Script Error - ahess@connorgroup.com | closed | Helpdesk | Aug 25, 2026 | Svc-flow | Collin McGraw |
| #45707 | Offboarding Script Error - gmcmurtry@connorgroup.com | solved | Helpdesk | Aug 25, 2026 | Svc-flow | Collin McGraw |
| #45706 | Offboarding Script Error - gmcmurtry@connorgroup.com | closed | Helpdesk | Aug 25, 2026 | Svc-flow | Collin McGraw |
| #45705 | Offboarding Script Error - gmcmurtry@connorgroup.com | closed | Helpdesk | Aug 25, 2026 | Svc-flow | Collin McGraw |
| #45703 | Roommate showing in Non-Approved applicants - The Approach | solved | Yardi | Aug 25, 2026 | Nicholas Andersen | Collin McGraw |
| #45702 | Offboarding Script Error - gmcmurtry@connorgroup.com | closed | Helpdesk | Aug 25, 2026 | Svc-flow | Collin McGraw |
| #45700 | Assistance with printer and Connecting to TV - Aby Ferst | solved | Helpdesk | Aug 25, 2026 | Aby Ferst | Collin McGraw |
| #45699 | Fw: Garrett Termination Form | closed | Helpdesk | Aug 25, 2026 | Ashley Matos | Collin McGraw |
| #45697 | Robbie Reetz | solved | Yardi | Aug 25, 2026 | Katie Powell | Ben Little |
| #45695 | Quoted Rent adjustment for Jo at Edison | solved | Yardi | Aug 25, 2026 | Jolanta Wisniewski | Collin McGraw |
| #45694 | Yardi Operations — Other/General Question | solved | Yardi | Aug 25, 2026 | Alyssa Conley | Owen Bailey |
| #45693 | Cannot access Outlook - Breanna Jones Peachtree | solved | Helpdesk | Aug 25, 2026 | 1660 Peachtree | Collin McGraw |
| #45691 | Yardi Operations — Other/General Question | solved | Yardi | Aug 25, 2026 | Rebekah Brooks | Owen Bailey |
| #45690 | Action Required - Payment Declined for Your Account | closed | Helpdesk | Aug 25, 2026 | Mobility Help Desk | Dustin Tritle |
| #45689 | Yardi Operations — New Move In | solved | Yardi | Aug 25, 2026 | Traci Tysdal | Owen Bailey |
| #45688 | Neon - Duplicate Charge | solved | Yardi | Aug 25, 2026 | Colli Riopelle | Ben Little |
| #45685 | Offboarding Script Error - ocruztrejo@connorgroup.com | closed | Helpdesk | Aug 25, 2026 | Svc-flow | Owen Bailey |
| #45686 | Offboarding Script Error - ocruztrejo@connorgroup.com | solved | Helpdesk | Aug 25, 2026 | Svc-flow | Owen Bailey |
| #45684 | Offboarding Script Error - ocruztrejo@connorgroup.com | closed | Helpdesk | Aug 25, 2026 | Svc-flow | Owen Bailey |
| #45679 | Assistance signing into computer - Alcove | solved | Helpdesk | Aug 25, 2026 | Alcove at Birkdale Village | Collin McGraw |
| #45678 | Keyboard not functioning properly - Recruiting | solved | Helpdesk | Aug 25, 2026 | Elliott Peterson | Collin McGraw |
| #45676 | Restore Yardi tour viewing access for Megan | solved | Helpdesk | Aug 25, 2026 | Megan Stewart | Owen Bailey |
| #45674 | Offboarding Script Error - mcastagnola@connorgroup.com | closed | Helpdesk | Aug 25, 2026 | Svc-flow | Collin McGraw |
| #45675 | Offboarding Script Error - mcastagnola@connorgroup.com | solved | Helpdesk | Aug 25, 2026 | Svc-flow | Collin McGraw |
| #45673 | Offboarding Script Error - mcastagnola@connorgroup.com | closed | Helpdesk | Aug 25, 2026 | Svc-flow | Collin McGraw |
| #45671 | Offboarding Script Error - knarvaez@connorgroup.com | solved | Helpdesk | Aug 25, 2026 | Svc-flow | Collin McGraw |
| #45670 | Offboarding Script Error - knarvaez@connorgroup.com | closed | Helpdesk | Aug 25, 2026 | Svc-flow | Collin McGraw |
| #45668 | Offboard Mandi | closed | Helpdesk | Aug 25, 2026 | Faith Zennie | Collin McGraw |
| #45667 | Offboarding Script Error - knarvaez@connorgroup.com | closed | Helpdesk | Aug 25, 2026 | Svc-flow | Collin McGraw |
| #45665 | Yardi Permission change for Avery Carney - Peach -> Flats | solved | Helpdesk | Aug 25, 2026 | Avery Carney | Collin McGraw |
| #45664 | Battery Replacement for Cara Crompton | solved | Helpdesk | Aug 25, 2026 | Cara Crompton | Collin McGraw |
| #45651 | Accounting - Meeting Follow Up | solved | Yardi | Aug 25, 2026 | Ben Little | Ben Little |
| #45649 | Edison lease apt#2413 | solved | Yardi | Aug 24, 2026 | Edison Apartments | Ben Little |
| #45648 | Boulevard - Toner Order | solved | Helpdesk | Aug 24, 2026 | The Boulevard Sales | Collin McGraw |
| #45647 | Request for OneSite Ledger @ Edison | solved | Helpdesk | Aug 24, 2026 | Edison Apartments Sales | Collin McGraw |
| #45644 | Offboarding Script Error - kday@connorgroup.com | closed | Helpdesk | Aug 24, 2026 | Svc-flow | Collin McGraw |
| #45645 | Offboarding Script Error - kday@connorgroup.com | solved | Helpdesk | Aug 24, 2026 | Svc-flow | Collin McGraw |
| #45643 | Offboarding Script Error - kday@connorgroup.com | closed | Helpdesk | Aug 24, 2026 | Svc-flow | Collin McGraw |
| #45641 | Offboarding Script Error - kday@connorgroup.com | closed | Helpdesk | Aug 24, 2026 | Svc-flow | Collin McGraw |
| #45639 | Question regarding Opt-In text messages - Alas over Lowry | solved | Helpdesk | Aug 24, 2026 | Alas Over Lowry | Collin McGraw |
| #45638 | Issues using Excel - Kara Horn CSO DARS | solved | Helpdesk | Aug 24, 2026 | Kara Horn | Collin McGraw |
| #45637 | Request for interview laptop - CSO Alec Grandin | solved | Helpdesk | Aug 24, 2026 | Alec Grandin | Collin McGraw |
| #45635 | Assistance with ledger - Arbors of Anderson | solved | Helpdesk | Aug 24, 2026 | Amy Hoffard | Collin McGraw |
| #45634 | FW: Ledger Adjustment | solved | Yardi | Aug 24, 2026 | Paddock at Eastpoint | Ben Little |
| #45633 | Yardi Operations — Pricing | solved | Yardi | Aug 24, 2026 | Skyler Rexroat | Owen Bailey |
| #45632 | Applicant Information filled out on incorrect Unit - Everly | solved | Yardi | Aug 24, 2026 | The Everly at Historic Franklin Sales | Collin McGraw |
| #45631 | Amber not receiving calls in Yardi; not showing as transfer option | solved | Helpdesk | Aug 24, 2026 | Amber Parker | Owen Bailey |
| #45629 | Yardi Operations — Applicant | solved | Yardi | Aug 24, 2026 | Kelsey Pearce | Owen Bailey |
| #45627 | Laptop Charging issues - Chrissie Beard | solved | Helpdesk | Aug 24, 2026 | Chrissie Beard | Collin McGraw |
| #45626 | Quoted rent adjustment for approved applicant - Edison | solved | Yardi | Aug 24, 2026 | Edison Apartments | Collin McGraw |
| #45623 | Resident not supposed to be charged deposit - Sonterra Blue | solved | Yardi | Aug 24, 2026 | Sonterra Blue | Ben Little |
| #45621 | Yardi Operations — New Move In | solved | Yardi | Aug 24, 2026 | Lily Shepherd | Owen Bailey |
| #45619 | Lease renewal will not generate with correct name - The Boulevard | solved | Yardi | Aug 24, 2026 | The Boulevard | Collin McGraw |
| #45615 | Quoted rent adjustment for approved applicant - Drexel at Oakley | solved | Yardi | Aug 24, 2026 | Leo Murphy | Collin McGraw |
| #45613 | Usage Alert: 5GB Plan ( vzw ) $55 Monthly (Overages @ $15/GB) Pool at 90% | closed | Helpdesk | Aug 24, 2026 | Mobility Help Desk | Collin McGraw |
| #45609 | Transfer Renewal Stat Sheet Agent Assignment @ Grand Riviera | solved | Yardi | Aug 24, 2026 | Grand Riviera Sales | Collin McGraw |
| #45608 | Canceled and Re-applied Conditional Applicant - Excelsior and Grand | solved | Yardi | Aug 24, 2026 | Marie Almberg | Collin McGraw |
| #45607 | FW: EW to All CSO - Network Improvements UPDATE | solved | Helpdesk | Aug 24, 2026 | Alex Klein | Collin McGraw |
| #45606 | Arbors: Alert Review: Lease Data Review — Action Required | solved | Yardi | Aug 24, 2026 | Amy Hoffard | Hope Collins |
| #45605 | Applicant rent cafe sign in issues - Austin Springs | solved | Yardi | Aug 24, 2026 | Brooke Cunningham | Collin McGraw |
| #45603 | Appwork issues - Cannot re-open checklist - Cross Creek | solved | Helpdesk | Aug 24, 2026 | Chrissie Beard | Collin McGraw |
| #45600 | RE: Payment Applied to Incorrect Ledger | solved | Yardi | Aug 24, 2026 | Grand Riviera | Ben Little |
| #45598 | Yardi Operations — Renewal/Transfer | solved | Yardi | Aug 24, 2026 | Nicholas Andersen | Owen Bailey |
| #45597 | Promo Charge was Prorated upon Move in - Legacy Estates | solved | Yardi | Aug 24, 2026 | Traci Tysdal | Collin McGraw |
| #45596 | Unsure how to post Team outing Blackout - District | solved | Helpdesk | Aug 24, 2026 | Katie Smith | Collin McGraw |
| #45594 | MFA code for Manager email - Cary Park | solved | Helpdesk | Aug 24, 2026 | The Reserve at Cary Park | Collin McGraw |
| #45592 | Quoted rent adjustment for applicant - Sonterra Blue | solved | Yardi | Aug 24, 2026 | Sonterra Blue | Collin McGraw |
| #45591 | Access to Zendesk | solved | Helpdesk | Aug 24, 2026 | Heather Hurley | Owen Bailey |
| #45589 | Cannot locate Past Resident - Katie Powell Austin Springs | solved | Yardi | Aug 24, 2026 | Katie Powell | Collin McGraw |
| #45588 | Cannot post renewal proposal to residents account - Hunters Chase | solved | Yardi | Aug 24, 2026 | Marie Ison | Collin McGraw |
| #45585 | Resident cannot access Rent Cafe account - Hurstbourne | solved | Helpdesk | Aug 24, 2026 | Hurstbourne Estates | Collin McGraw |
| #45584 | Questions regarding residents ledger - Arbors of Anderson | solved | Yardi | Aug 24, 2026 | Arbors of Anderson | Collin McGraw |
| #45583 | Guest Network Connectivity Issues - Tyler Oberly CSO DARS | solved | Helpdesk | Aug 24, 2026 | Tyler Oberly | Collin McGraw |
| #45582 | Appworks not properly configured - Lofts at Lakeview | solved | Helpdesk | Aug 24, 2026 | Kelsey Pearce | Collin McGraw |
| #45581 | Yardi Operations — Applicant | solved | Yardi | Aug 24, 2026 | Kristin Finney | Owen Bailey |
| #45579 | Action Required - Payment Declined for Your Account | closed | Helpdesk | Aug 24, 2026 | Mobility Help Desk | Collin McGraw |
| #45578 | Residents Need Moved out on stat sheet - Sycamore | solved | Yardi | Aug 24, 2026 | RingCentral | Collin McGraw |
| #45575 | Tech not showing on Stat Sheet - Cypress | solved | Yardi | Aug 24, 2026 | Cypress at Stone Oak | Collin McGraw |
| #45574 | Invoice INV-2026-19029 from Mobility Help Desk | closed | Helpdesk | Aug 24, 2026 | Mobility Help Desk | Collin McGraw |
| #45573 | Action Required - Payment Declined for Your Account | closed | Helpdesk | Aug 24, 2026 | Mobility Help Desk | Collin McGraw |
| #45572 | 2205 former | solved | Yardi | Aug 24, 2026 | Quinn at Plymouth Sales | Ben Little |
| #45570 | At Home Monitor for Necole Clouse - CSO K&C | solved | Helpdesk | Aug 24, 2026 | Donna DeSena | Collin McGraw |
| #45568 | Ledger Incorrect - Lisa Showe 16104 | solved | Yardi | Aug 24, 2026 | Legacy Estates at Frisco | Ben Little |
| #45567 | Yardi Access and Stat Sheet Information question - Kelsey Barber Sonterra Blue | solved | Helpdesk | Aug 24, 2026 | Kelsey Barber | Collin McGraw |
| #45566 | Cannot propose short term lease renewal - Marie Ison Hunters Chase | solved | Yardi | Aug 24, 2026 | Hunters Chase | Collin McGraw |
| #45564 | Offboarding Script Error - lirodriguez@connorgroup.com | closed | Helpdesk | Aug 24, 2026 | Svc-flow | Owen Bailey |
| #45563 | Offboarding Script Error - lirodriguez@connorgroup.com | closed | Helpdesk | Aug 24, 2026 | Svc-flow | Owen Bailey |
| #45565 | Offboarding Script Error - lirodriguez@connorgroup.com | solved | Helpdesk | Aug 24, 2026 | Svc-flow | Owen Bailey |
| #45562 | Offboarding Script Error - lirodriguez@connorgroup.com | solved | Helpdesk | Aug 24, 2026 | Svc-flow | Owen Bailey |
| #45561 | Offboarding Script Error - rarias@connorgroup.com | solved | Helpdesk | Aug 24, 2026 | Svc-flow | Owen Bailey |
| #45559 | Offboarding Script Error - rarias@connorgroup.com | closed | Helpdesk | Aug 24, 2026 | Svc-flow | Owen Bailey |
| #45558 | Offboarding Script Error - rarias@connorgroup.com | closed | Helpdesk | Aug 24, 2026 | Svc-flow | Owen Bailey |
| #45556 | Resident cannot sign into the rent cafe app - Sawyer East End | solved | Yardi | Aug 24, 2026 | Angelica Soto | Collin McGraw |
| #45554 | Offboarding Script Error - zfiscus@connorgroup.com | closed | Helpdesk | Aug 24, 2026 | Svc-flow | Collin McGraw |
| #45555 | Offboarding Script Error - zfiscus@connorgroup.com | solved | Helpdesk | Aug 24, 2026 | Svc-flow | Owen Bailey |
| #45553 | Offboarding Script Error - zfiscus@connorgroup.com | closed | Helpdesk | Aug 24, 2026 | Svc-flow | Collin McGraw |
| #45552 | Offboarding Script Error - zfiscus@connorgroup.com | closed | Helpdesk | Aug 24, 2026 | Svc-flow | Collin McGraw |
| #45550 | Guest Network Connectivity Issues - Recruiting CSO | solved | Helpdesk | Aug 24, 2026 | Amanda Burkholder | Collin McGraw |
| #45548 | Fw: Zachary Fiscus Termination | solved | Helpdesk | Aug 24, 2026 | Ashley Matos | Owen Bailey |
| #45546 | Yardi Permission change for Sophie Gilliland - Completed | solved | Yardi | Aug 24, 2026 | Sophia Gilliland | Collin McGraw |
| #45545 | Question regarding final RBS fees - Carmel Center | solved | Yardi | Aug 24, 2026 | Carmel Center | Collin McGraw |
| #45544 | Cannot connect to CSO Network - Donna Desena | solved | Helpdesk | Aug 24, 2026 | Donna DeSena | Collin McGraw |
| #45543 | Access to Sal's Speechlive 8/26, 8/27, 8/29 | solved | Helpdesk | Aug 24, 2026 | Kara Hake | Collin McGraw |
| #45540 | Question regarding needs moved out on Stat Sheet | solved | Yardi | Aug 24, 2026 | Dovetree Apartments | Collin McGraw |
| #45539 | Headset not working properly - Bailey Shepherd Recruiting | solved | Helpdesk | Aug 24, 2026 | Bailey Shepherd | Collin McGraw |
| #45538 | CSO - Recruiting - Printer connection needed after office move | solved | Helpdesk | Aug 24, 2026 | Amyah Thacker | Owen Bailey |
| #45537 | CSO - LSC- Monitors not turning on | solved | Helpdesk | Aug 24, 2026 | Rachel Stacey | Owen Bailey |
| #45532 | [Huntress] Weekly Summary For The Connor Group | closed | Helpdesk | Aug 24, 2026 | Noreply=huntress Io | Collin McGraw |
| #45533 | [Huntress] Weekly Summary For The Connor Group | solved | Helpdesk | Aug 24, 2026 | Noreply=huntress Io | Collin McGraw |
| #45522 | Yardi Operations — New Move In | solved | Yardi | Aug 22, 2026 | Mario Gonzales | Eric Wright |
| #45521 | Domain at Bennett Farms: MFA code needed for sign-in | solved | Helpdesk | Aug 22, 2026 | The Domain at Bennett Farms | Eric Wright |
| #45520 | SAWYER: Headset Issues | solved | Helpdesk | Aug 22, 2026 | Angelica Soto | Eric Wright |
| #45519 | Request for OneSite Ledger @ Alcove at Birkdale - Completed | solved | Helpdesk | Aug 22, 2026 | Alcove at Birkdale Village | Collin McGraw |
| #45518 | Trinity Commons: General Question | solved | Yardi | Aug 22, 2026 | Trinity Commons Sales | Hope Collins |
| #45514 | Transfer Renewal Stat Sheet Issue @ Windsong - Completed | solved | Yardi | Aug 22, 2026 | Windsong Estates at Prosper Sales | Collin McGraw |
| #45512 | You're getting a shipment 876126133221 | solved | Helpdesk | Aug 21, 2026 | Trackingmail | Owen Bailey |
| #45511 | Appro - Transfer Missing | solved | Yardi | Aug 21, 2026 | Justin DeCaestecker | Owen Bailey |
| #45507 | 5304 Brent Morris | solved | Yardi | Aug 21, 2026 | Quinn at Plymouth | Ben Little |
| #45504 | Quinn - 4307 Bogen | solved | Yardi | Aug 21, 2026 | Colli Riopelle | Ben Little |
| #45503 | Ledger $ from 4313 to 4212 | solved | Yardi | Aug 21, 2026 | Quinn at Plymouth | Ben Little |
| #45502 | Offboarding Script Error - wsanchez@connorgroup.com | solved | Helpdesk | Aug 21, 2026 | Svc-flow | Collin McGraw |
| #45501 | Dove - Roommate match error | closed | Yardi | Aug 21, 2026 | Julie Hollenshead | Owen Bailey |
| #45500 | Offboarding Script Error - wsanchez@connorgroup.com | closed | Helpdesk | Aug 21, 2026 | Svc-flow | Collin McGraw |
| #45499 | Offboarding Script Error - wsanchez@connorgroup.com | closed | Helpdesk | Aug 21, 2026 | Svc-flow | Owen Bailey |
| #45497 | Wendy Sanchez - Offboard | closed | Helpdesk | Aug 21, 2026 | Michelle Murphy | Owen Bailey |
| #45493 | Sophia Ives Unit 4211 Availability - Arbors of Anderson | closed | Yardi | Aug 21, 2026 | Chad Yohey | Collin McGraw |
| #45492 | Offboarding Script Error - mhook@connorgroup.com | closed | Helpdesk | Aug 21, 2026 | Svc-flow | Collin McGraw |
| #45491 | Offboarding Script Error - mhook@connorgroup.com | closed | Helpdesk | Aug 21, 2026 | Svc-flow | Collin McGraw |
| #45490 | Offboarding Script Error - mhook@connorgroup.com | closed | Helpdesk | Aug 21, 2026 | Svc-flow | Collin McGraw |
| #45485 | Dove - AppWork Account | closed | Helpdesk | Aug 21, 2026 | Leslie Finn | Owen Bailey |
| #45484 | Checks received from DTritle | solved | Yardi | Aug 21, 2026 | The Reserve at Harper’s Point | Will Marlow |
| #45481 | Padd - How to Transfer | closed | Yardi | Aug 21, 2026 | Hannah Longstreet | Owen Bailey |
| #45479 | Appro - Password Reset | closed | Helpdesk | Aug 21, 2026 | Justin DeCaestecker | Owen Bailey |
| #45478 | Peach - Follow up for 45335 | closed | Yardi | Aug 21, 2026 | Avery Carney | Owen Bailey |
| #45476 | RESCP - App/Admin Payment | closed | Yardi | Aug 21, 2026 | Shelby McAlister | Owen Bailey |
| #45475 | Hurst - RentCafe | closed | Yardi | Aug 21, 2026 | Landen Cook | Owen Bailey |
| #45474 | Quoted Rent adjustment for Natalie Balzer - Cypress at Stone Oak | closed | Yardi | Aug 21, 2026 | Cypress at Stone Oak | Collin McGraw |
| #45473 | Somer - Property Change | closed | Yardi | Aug 21, 2026 | Nicholas Andersen | Owen Bailey |
| #45472 | RESCP - How to program fobs | closed | Helpdesk | Aug 21, 2026 | Grace Fleischer | Owen Bailey |
| #45469 | Estat - Pet Rent | closed | Yardi | Aug 21, 2026 | Lillian Feazel | Owen Bailey |
| #45468 | Stat Sheet- Close is not reflecting in pending approvals | closed | Yardi | Aug 21, 2026 | The Boulevard Sales | Collin McGraw |
| #45465 | New Printer Order and Configuration - CSO Tech Ops Heather Hurley | solved | Helpdesk | Aug 21, 2026 | Heather Hurley | Collin McGraw |
| #45464 | Quoted Rent Adjustment - Stat Sheet agent assignment issues - Hunters Chase | closed | Yardi | Aug 21, 2026 | Dawson Walker | Collin McGraw |
| #45463 | Access to Shared Mailbox Folders - Hunter Martini | closed | Helpdesk | Aug 21, 2026 | Hunter Martini | Collin McGraw |
| #45461 | Replacement Headsets for Sawyer East End | closed | Helpdesk | Aug 21, 2026 | RingCentral | Collin McGraw |
| #45456 | DB: Stat Sheet Change | closed | Yardi | Aug 21, 2026 | The Domain at Bennett Farms | Collin McGraw |
| #45451 | Action taken: Unresponsive Huntress Agents automatically uninstalled | closed | Helpdesk | Aug 21, 2026 | Noreply=huntress Io | Collin McGraw |
| #45450 | Action taken: Unresponsive Huntress Agents automatically uninstalled | closed | Helpdesk | Aug 21, 2026 | Noreply=huntress Io | Collin McGraw |
| #45444 | Arbors - Blackout period question | closed | Yardi | Aug 20, 2026 | Chad Yohey | Owen Bailey |
| #45437 | Resident cannot access their rent cafe account - Aston Scottsdale | closed | Yardi | Aug 20, 2026 | Aston Scottsdale Sales | Collin McGraw |
| #45432 | Assistance Merging applicant profiles - Peachtree | solved | Yardi | Aug 20, 2026 | 1660 Peachtree Sales | Collin McGraw |
| #45431 | Yardi G Drive Access for Neala Shepherd and Ariana Bunch | closed | Helpdesk | Aug 20, 2026 | Ross Johnson | Collin McGraw |
| #45428 | Excel - New Hire Access | closed | Yardi | Aug 20, 2026 | Mackenzie Murphy | Owen Bailey |
| #45425 | Cross - ID Verify | closed | Yardi | Aug 20, 2026 | Chrissie Beard | Owen Bailey |
| #45424 | Doma - Ledger Change | closed | Yardi | Aug 20, 2026 | Alicia Peter | Will Marlow |
| #45420 | Doma - Property Change | closed | Yardi | Aug 20, 2026 | Alicia Peter | Owen Bailey |
| #45419 | Doma - AppWork Account | closed | Yardi | Aug 20, 2026 | Alicia Peter | Owen Bailey |
| #45416 | Yardi Operations — Other/General Question | closed | Yardi | Aug 20, 2026 | Colli Riopelle | Owen Bailey |
| #45415 | Status Notification [Toner Low (C)] | closed | Helpdesk | Aug 20, 2026 | Tcgscanner | Owen Bailey |
| #45407 | Yardi Operations — Pricing | closed | Yardi | Aug 19, 2026 | Mickael Hennan | Owen Bailey |
| #45404 | CSO - Investor - Chat GPT | solved | Helpdesk | Aug 19, 2026 | Josh Staley | Owen Bailey |
| #45402 | Yardi Operations — Other/General Question | closed | Yardi | Aug 19, 2026 | Zenuae Michalski | Owen Bailey |
| #45399 | Offboarding Script Error - saldridge@connorgroup.com | closed | Helpdesk | Aug 19, 2026 | Svc-flow | Collin McGraw |
| #45400 | Offboarding Script Error - saldridge@connorgroup.com | closed | Helpdesk | Aug 19, 2026 | Svc-flow | Collin McGraw |
| #45398 | Offboarding Script Error - saldridge@connorgroup.com | closed | Helpdesk | Aug 19, 2026 | Svc-flow | Collin McGraw |
| #45396 | Yardi Operations — Billing/Fee | closed | Yardi | Aug 19, 2026 | Haley Wickstrom | Will Marlow |
| #45392 | Re: [External] Trinity Commons Replacement Reserves Reimbursement | The Connor Group | closed | Helpdesk | Aug 19, 2026 | Kevin Jones | Owen Bailey |
| #45391 | Issues running VOI for Reject applicant - Sawyer at East End | closed | Yardi | Aug 19, 2026 | Rebekah Brooks | Collin McGraw |
| #45390 | Renewal Stat Sheet Issue @ Quinn - Amanda Barnes | closed | Yardi | Aug 19, 2026 | Quinn at Plymouth Sales | Collin McGraw |
| #45388 | Hurstbourne Billiards room issues - Landon Cook | closed | Helpdesk | Aug 19, 2026 | RingCentral | Collin McGraw |
| #45387 | Status Notification [Toner Low (M)] | closed | Helpdesk | Aug 19, 2026 | Tcgscanner | Owen Bailey |
| #45386 | Budget Access Code for Kristin Finney | closed | Helpdesk | Aug 19, 2026 | Kristin Finney | Collin McGraw |
| #45385 | Yardi Operations — New Move In | closed | Yardi | Aug 19, 2026 | Owen Bailey | Owen Bailey |
| #45383 | Renewal Stat Sheet Issue @ Wellington - Caroline Goff | closed | Yardi | Aug 19, 2026 | Maria Policastro | Collin McGraw |
| #45381 | Fw: CALLER ID #f04326d3-bcfe-b256-b3aa-3efa85b0dcdb | closed | Helpdesk | Aug 19, 2026 | Bradley Dykes | Collin McGraw |
| #45377 | Yardi CRM call notifications not ringing | closed | Helpdesk | Aug 19, 2026 | Hannah Longstreet | Owen Bailey |
| #45376 | Billiards room door locked - request to unlock | closed | Helpdesk | Aug 19, 2026 | Owen Bailey | Owen Bailey |
| #45374 | Key Cards Needed- Greenway | solved | Helpdesk | Aug 19, 2026 | Greenway at Mallard Creek Operations | Owen Bailey |
| #45373 | CSO - DARS - Sophia Aldridge | closed | Helpdesk | Aug 19, 2026 | Sabrina Morton | Owen Bailey |
| #45369 | CSO - Accounting - Requesting Access | closed | Helpdesk | Aug 19, 2026 | Max Leasure | Owen Bailey |
| #45364 | State Tax Email Address access for Michelle Poster - | closed | Helpdesk | Aug 18, 2026 | Erin Roth | Collin McGraw |
| #45362 | Phishing Email - Julia Brown CSO Communications | closed | Helpdesk | Aug 18, 2026 | Julia Brown | Collin McGraw |
| #45359 | FW: DARS Dynamics CRM | closed | Helpdesk | Aug 18, 2026 | Tyler Oberly | Collin McGraw |
| #45357 | Lauren Simms - Moving Set Up to Annex | closed | Helpdesk | Aug 18, 2026 | Lauren Lange | Collin McGraw |
| #45351 | MacBook Replacement Request for Hunter Martini | solved | Helpdesk | Aug 18, 2026 | Hunter Martini | Collin McGraw |
| #45350 | Offboarding Script Error - rfernandez@connorgroup.com | closed | Helpdesk | Aug 18, 2026 | Svc-flow | Collin McGraw |
| #45349 | Offboarding Script Error - rfernandez@connorgroup.com | closed | Helpdesk | Aug 18, 2026 | Svc-flow | Collin McGraw |
| #45348 | Offboarding Script Error - rfernandez@connorgroup.com | closed | Helpdesk | Aug 18, 2026 | Svc-flow | Collin McGraw |
| #45347 | Offboarding Script Error - rfernandez@connorgroup.com | closed | Helpdesk | Aug 18, 2026 | Svc-flow | Collin McGraw |
| #45345 | Carson Curtis- B12 Harpers Point | closed | Yardi | Aug 18, 2026 | Jacquelynn Riels | Owen Bailey |
| #45342 | New Voice Message from HOLLYWOOD FL (754) 356-0810 on 08/18/2026 1:47 PM | closed | Yardi | Aug 18, 2026 | RingCentral | Collin McGraw |
| #45338 | New Voice Message from COLUMBUS OH (380) 201-1099 on 08/18/2026 1:27 PM | closed | Yardi | Aug 18, 2026 | RingCentral | Collin McGraw |
| #45337 | Padd - No Internet | closed | Helpdesk | Aug 18, 2026 | Kim Whitesell | Owen Bailey |
| #45329 | Renewal Credit for Karini Santana - Greenway | closed | Yardi | Aug 18, 2026 | Karini Santana | Collin McGraw |
| #45328 | Veranda at Norton renewals - Shaina Gibson | closed | Yardi | Aug 18, 2026 | Veranda at Norton Commons | Collin McGraw |
| #45324 | Changes Have Been Made To Your Account | closed | Helpdesk | Aug 18, 2026 | Spectrum Business | Owen Bailey |
| #45323 | t0010196 Boulevard - incorrect rent amount | closed | Yardi | Aug 18, 2026 | Debbie Harris | Will Marlow |
| #45322 | Your Password Has Been Reset | closed | Helpdesk | Aug 18, 2026 | Spectrum Business | Owen Bailey |
| #45321 | Your Username Has Been Retrieved | closed | Helpdesk | Aug 18, 2026 | Spectrum Business | Owen Bailey |
| #45320 | Your Verification Code | closed | Helpdesk | Aug 18, 2026 | Spectrum Business | Owen Bailey |
| #45319 | Aston - Garage Clicker Order | closed | Helpdesk | Aug 18, 2026 | Jamie Figueroa | Owen Bailey |
| #45318 | Toner Replacement for Paige Dicus - CSO Cap-Ex | closed | Helpdesk | Aug 18, 2026 | Paige Dicus | Collin McGraw |
| #45317 | Doma - Ledger Adjustment | closed | Yardi | Aug 18, 2026 | Alicia Peter | Will Marlow |
| #45315 | ButterflyMX at 11289 E Hamilton Crest Blvd- Bldg 21 E Door | closed | Helpdesk | Aug 18, 2026 | Support | Collin McGraw |
| #45310 | Prospects not showing in Dashboard - Dovetree - Lily Shepherd | closed | Yardi | Aug 17, 2026 | Dovetree Apartments Sales | Collin McGraw |
| #45303 | Rexwood - BillPay | closed | Yardi | Aug 17, 2026 | Keyona Koebel | Ben Little |
| #45301 | Rent needs to be prorated - Elizabeth Station | closed | Yardi | Aug 17, 2026 | Roxanne Bilsky | Ben Little |
| #45299 | CSO - Ops - Access to Jeff's Email | closed | Helpdesk | Aug 17, 2026 | Faith Zennie | Owen Bailey |
| #45294 | New Voice Message from HelpDesk - 14705520125 (470) 552-0125 on 08/17/2026 3:01 PM | closed | Helpdesk | Aug 17, 2026 | RingCentral | Collin McGraw |
| #45291 | Your Payment Is Scheduled Soon | closed | Helpdesk | Aug 17, 2026 | Spectrum Business | Collin McGraw |
| #45290 | AL - June 2026 Bank Recon - same issue as Dovetree | closed | Yardi | Aug 17, 2026 | Erin Roth | Ben Little |
| #45284 | CSO - Accounting - Check Printer | closed | Helpdesk | Aug 17, 2026 | Lisa Chin | Owen Bailey |
| #45282 | Sont - RentCafe | closed | Yardi | Aug 17, 2026 | Kalyn Drake | Owen Bailey |
| #45281 | Demond Foster 7N- Check Scanning issues - Cross Creek | closed | Yardi | Aug 17, 2026 | Cross Creek at Murfreesboro | Ben Little |
| #45278 | BitWarden - Utilities Collection | closed | Helpdesk | Aug 17, 2026 | Lisa Chin | Owen Bailey |
| #45247 | Password reset - Cortney Brow Outlook login | closed | Helpdesk | Aug 17, 2026 | Jazmine Beninate | Owen Bailey |
| #45245 | New hire password reset needed | closed | Helpdesk | Aug 17, 2026 | Jolanta Wisniewski | Owen Bailey |
| #45244 | Yardi Operations — Other/General Question | closed | Yardi | Aug 17, 2026 | Lindsay Watts | Owen Bailey |
| #45240 | New ID badge for Tech Nathen Romandine and Ryan Cousins - Paddock at Eastpoint | closed | Helpdesk | Aug 17, 2026 | Paddock at Eastpoint | Collin McGraw |
| #45239 | Badge needed for new tech Ryan Cousins | closed | Helpdesk | Aug 17, 2026 | Paddock at Eastpoint | Collin McGraw |
| #45236 | Offboarding Script Error - smadigan@connorgroup.com | closed | Helpdesk | Aug 17, 2026 | Svc-flow | Owen Bailey |
| #45237 | Offboarding Script Error - smadigan@connorgroup.com | closed | Helpdesk | Aug 17, 2026 | Svc-flow | Owen Bailey |
| #45238 | Offboarding Script Error - smadigan@connorgroup.com | closed | Helpdesk | Aug 17, 2026 | Svc-flow | Owen Bailey |
| #45235 | Offboarding Script Error - smadigan@connorgroup.com | closed | Helpdesk | Aug 17, 2026 | Svc-flow | Owen Bailey |
| #45234 | First Contact Text Messages - Hunters Chase | closed | Yardi | Aug 17, 2026 | Hunters Chase Sales | Collin McGraw |
| #45229 | Toner needed - Christie Miles CSO Accounting | closed | Helpdesk | Aug 17, 2026 | Christie Miles | Collin McGraw |
| #45228 | New Tech added to Appworks - Paddock at EastPoint | closed | Helpdesk | Aug 17, 2026 | Kim Whitesell | Collin McGraw |
| #45226 | Offboarding Script Error - terler@connorgroup.com | closed | Helpdesk | Aug 17, 2026 | Svc-flow | Owen Bailey |
| #45227 | Offboarding Script Error - terler@connorgroup.com | closed | Helpdesk | Aug 17, 2026 | Svc-flow | Owen Bailey |
| #45225 | Offboarding Script Error - terler@connorgroup.com | closed | Helpdesk | Aug 17, 2026 | Svc-flow | Owen Bailey |
| #45224 | Offboarding Script Error - terler@connorgroup.com | closed | Helpdesk | Aug 17, 2026 | Svc-flow | Owen Bailey |
| #45223 | Offboarding Script Error - mmolloy@connorgroup.com | closed | Helpdesk | Aug 17, 2026 | Svc-flow | Owen Bailey |
| #45222 | Offboarding Script Error - mmolloy@connorgroup.com | closed | Helpdesk | Aug 17, 2026 | Svc-flow | Owen Bailey |
| #45220 | Yardi Operations — Report/Output | closed | Yardi | Aug 17, 2026 | hlouden | Collin McGraw |
| #45219 | Offboarding Script Error - mmolloy@connorgroup.com | closed | Helpdesk | Aug 17, 2026 | Svc-flow | Owen Bailey |
| #45217 | Wind - Second Floor South Printer | closed | Helpdesk | Aug 17, 2026 | Trevor Thompson | Owen Bailey |
| #45216 | Status Notification [Toner Low (BK)] | closed | Helpdesk | Aug 17, 2026 | Tcgscanner | Collin McGraw |
| #45207 | Huntress EDR Low Incident | LOW - Incident on CSO-HCOLLINS-LT (The Connor Group) | closed | Helpdesk | Aug 16, 2026 | Noreply=huntress Io | Owen Bailey |
| #45201 | Quinn - 5319 Renewal | closed | Yardi | Aug 15, 2026 | Quinn at Plymouth Sales | Owen Bailey |
| #45199 | Yardi Operations — Report/Output | closed | Yardi | Aug 15, 2026 | Rigoberto Fernandez | Caleb Burke |
| #45198 | 6111 Reoccurring concession on account | closed | Yardi | Aug 15, 2026 | Cypress at Stone Oak Sales | Hope Collins |
| #45195 | Lofts - Deleted Lease Agreements | closed | Yardi | Aug 15, 2026 | Michelle Murphy | Owen Bailey |
| #45194 | CSO - COMS - Adobe | closed | Helpdesk | Aug 15, 2026 | Dakota Hoffman | Owen Bailey |
| #45193 | Doma - MFA code | closed | Helpdesk | Aug 15, 2026 | Sophia Gilliland | Owen Bailey |
| #45192 | Peach - RentCafe Account | closed | Yardi | Aug 15, 2026 | Breanna Jones | Owen Bailey |
| #45191 | Mezzo - Screen | closed | Yardi | Aug 15, 2026 | Debbie Harris | Owen Bailey |
| #45189 | New Voice Message from Yardi - 12148932282 (214) 893-2282 on 08/15/2026 9:47 AM | closed | Yardi | Aug 15, 2026 | RingCentral | Collin McGraw |
| #45187 | Arbors - Pricing Override | closed | Yardi | Aug 15, 2026 | Amy Hoffard | Owen Bailey |
| #45184 | LL Deposit Help | closed | Yardi | Aug 14, 2026 | Kelsey Pearce | Owen Bailey |
| #45182 | 4110-4118 | closed | Yardi | Aug 14, 2026 | Quinn at Plymouth | Ben Little |
| #45176 | Quin - Screening | closed | Yardi | Aug 14, 2026 | Amanda Barnes | Owen Bailey |
| #45175 | Peach - Headset | closed | Helpdesk | Aug 14, 2026 | Breanna Jones | Owen Bailey |
| #45173 | Renewal Stat Sheet Issue @ Bradford | closed | Yardi | Aug 14, 2026 | Bradford | Collin McGraw |
| #45172 | Deposit not carried from transfer and Incorrect Deposit amount - Arbors of Anderson | closed | Yardi | Aug 14, 2026 | Amy Hoffard | Ben Little |
| #45169 | CSO - OPS - Office Printer | closed | Helpdesk | Aug 14, 2026 | Kara Hake | Owen Bailey |
| #45168 | CSO - DARS - Second Floor North Printer | closed | Helpdesk | Aug 14, 2026 | Garrett Hart | Owen Bailey |
| #45167 | Yardi Operations — Renewal/Transfer | closed | Yardi | Aug 14, 2026 | Haley Wickstrom | Owen Bailey |
| #45166 | Email Access Needed - Ella Buchholz Accounting CSO | closed | Helpdesk | Aug 14, 2026 | Ella Buchholz | Collin McGraw |
| #45164 | Your Payment Is Scheduled Soon | closed | Helpdesk | Aug 14, 2026 | Spectrum Business | Collin McGraw |
| #45162 | Hamil - Screening Question | closed | Yardi | Aug 14, 2026 | Alex Richard | Owen Bailey |
| #45161 | Syca - New Roommate | closed | Yardi | Aug 14, 2026 | Kari Day | Owen Bailey |
| #45160 | Well - Screening | closed | Yardi | Aug 14, 2026 | Maria Policastro | Owen Bailey |
| #45158 | Dove - Ipad | closed | Yardi | Aug 14, 2026 | Julie Hollenshead | Owen Bailey |
| #45157 | Eliza - Screening | closed | Yardi | Aug 14, 2026 | Roxanne Bilsky | Owen Bailey |
| #45155 | Eliza - Screening | closed | Yardi | Aug 14, 2026 | Roxanne Bilsky | Owen Bailey |
| #45153 | Somerset - Duplicate Garages on rentable items report | closed | Yardi | Aug 14, 2026 | Somerset at Deerfield Sales | Hope Collins |
| #45148 | Appro - Add Roommate | closed | Yardi | Aug 14, 2026 | Nicholas Andersen | Owen Bailey |
| #45147 | Edis - Unit Available | closed | Yardi | Aug 14, 2026 | Mackenzie Salinas | Owen Bailey |
| #45144 | Verand - Mont-to-Month Charges | closed | Yardi | Aug 14, 2026 | Shaina Gibson | Ben Little |
| #45143 | Flats - Headset | closed | Yardi | Aug 14, 2026 | Jayla-Milan Cromedy | Owen Bailey |
| #45140 | Follow Up w Alex Richard - Hamilton | closed | Yardi | Aug 14, 2026 | RingCentral | Collin McGraw |
| #45139 | Updates to our terms of use - Microsoft | closed | Helpdesk | Aug 14, 2026 | Microsoft | Collin McGraw |
| #45136 | Offboarding Script Error - joduque@connorgroup.com | closed | Helpdesk | Aug 14, 2026 | Svc-flow | Collin McGraw |
| #45135 | Offboarding Script Error - joduque@connorgroup.com | closed | Helpdesk | Aug 14, 2026 | Svc-flow | Collin McGraw |
| #45134 | Offboarding Script Error - joduque@connorgroup.com | closed | Helpdesk | Aug 14, 2026 | Svc-flow | Collin McGraw |
| #45132 | Action taken: Unresponsive Huntress Agents automatically uninstalled | closed | Helpdesk | Aug 14, 2026 | Noreply=huntress Io | Collin McGraw |
| #45131 | Action taken: Unresponsive Huntress Agents automatically uninstalled | closed | Helpdesk | Aug 14, 2026 | Noreply=huntress Io | Collin McGraw |
| #45129 | Notification (1660 Peachtree Street, Atlanta) | closed | Helpdesk | Aug 14, 2026 | Kings III Emergency Dispatch Center | Owen Bailey |
| #45128 | Shoutout Video | closed | Helpdesk | Aug 14, 2026 | Aaron Helfferich | Owen Bailey |
| #45126 | 9-204 Hunt | closed | Yardi | Aug 13, 2026 | Grand Riviera | Ben Little |
| #45125 | Yardi Operations — Renewal/Transfer | closed | Yardi | Aug 13, 2026 | Montel Morgan | Hope Collins |
| #45124 | 8-308 Howard | closed | Yardi | Aug 13, 2026 | Grand Riviera | Will Marlow |
| #45123 | Request for OneSite Ledger @ Grand Riviera Miramar - Manuela Alzate | closed | Helpdesk | Aug 13, 2026 | Grand Riviera Sales | Collin McGraw |
| #45122 | Toner Replacement | closed | Helpdesk | Aug 13, 2026 | Tcgscanner | Collin McGraw |
| #45121 | Perkins 8-103 | closed | Yardi | Aug 13, 2026 | Grand Riviera | Will Marlow |
| #45120 | Remove Garage Spot for Unit 531 - Neon Burnsville | closed | Yardi | Aug 13, 2026 | Neon Burnsville | Collin McGraw |
| #45119 | Gabriella 7-103 | closed | Yardi | Aug 13, 2026 | Grand Riviera | Will Marlow |
| #45116 | RE: Tara Haffner Account Depositing | closed | Yardi | Aug 13, 2026 | Landen Cook | Ben Little |
| #45113 | Edis - Pricing Portal | closed | Yardi | Aug 13, 2026 | Jolanta Wisniewski | Owen Bailey |
| #45111 | Fw: RE: Email bounce back Windsong | closed | Helpdesk | Aug 13, 2026 | Lisa Chin | Owen Bailey |
| #45105 | Offboarding Script Error - rbaker@connorgroup.com | closed | Helpdesk | Aug 13, 2026 | Svc-flow | Collin McGraw |
| #45106 | Offboarding Script Error - rbaker@connorgroup.com | closed | Helpdesk | Aug 13, 2026 | Svc-flow | Collin McGraw |
| #45104 | Offboarding Script Error - rbaker@connorgroup.com | closed | Helpdesk | Aug 13, 2026 | Svc-flow | Collin McGraw |
| #45101 | Past Resident did not receive security deposit - Arbors of Anderson | closed | Yardi | Aug 13, 2026 | Arbors of Anderson | Britney |
| #45100 | Hoff 10352A | closed | Yardi | Aug 13, 2026 | Austin Springs | Will Marlow |
| #45099 | Yardi Operations — Billing/Fee | closed | Yardi | Aug 13, 2026 | Abigail Escribano | Ben Little |
| #45095 | Adobe License & First Floor South Scanner Profile | closed | Helpdesk | Aug 13, 2026 | Max Leasure | Collin McGraw |
| #45094 | Temporary password not working - Kenzie Murphy | closed | Helpdesk | Aug 13, 2026 | kenzie murphy | Collin McGraw |
| #45091 | Password reset for David Brock | closed | Helpdesk | Aug 13, 2026 | David Brock | Collin McGraw |
| #45090 | Coil - Guest WiFi | closed | Helpdesk | Aug 13, 2026 | Megan Stewart | Owen Bailey |
| #45089 | referrals@connorgroup.com needs to be updated | closed | Helpdesk | Aug 13, 2026 | Meghan Woods | Collin McGraw |
| #45088 | Yardi Operations — Renewal/Transfer | closed | Yardi | Aug 13, 2026 | Ashley Matos | Ben Little |
| #45086 | Renewal Stat Sheet Issue @ Grand Riviera - Rigoberto Fernandez | closed | Yardi | Aug 13, 2026 | Rigoberto Fernandez | Collin McGraw |
| #45083 | RESCP - Multiple Rows Found | closed | Yardi | Aug 13, 2026 | Shelby McAlister | Owen Bailey |
| #45081 | Free media package 09-103 | closed | Yardi | Aug 13, 2026 | Landen Cook | Will Marlow |
| #45080 | Request access to App Works for The Reserve at Harper's Point | closed | Helpdesk | Aug 13, 2026 | Ashley Matos | Collin McGraw |
| #45079 | Promo Code not applying to qualified applicant - Approach at Summit | closed | Yardi | Aug 13, 2026 | Nicholas Andersen | Collin McGraw |
| #45076 | Austin - Rentable Items | closed | Helpdesk | Aug 13, 2026 | Katie Powell | Owen Bailey |
| #45075 | Boul - Manager Email | closed | Helpdesk | Aug 13, 2026 | Jennie Juran | Owen Bailey |
| #45074 | Yen and Hermes and Janice Screening issues | closed | Helpdesk | Aug 13, 2026 | RingCentral | Collin McGraw |
| #45072 | RESCP - Garage Leases | closed | Yardi | Aug 13, 2026 | Grace Fleischer | Owen Bailey |
| #45068 | Offboarding Script Error - tredfern@connorgroup.com | closed | Helpdesk | Aug 13, 2026 | Svc-flow | Collin McGraw |
| #45069 | Offboarding Script Error - tredfern@connorgroup.com | closed | Helpdesk | Aug 13, 2026 | Svc-flow | Collin McGraw |
| #45067 | Offboarding Script Error - tredfern@connorgroup.com | closed | Helpdesk | Aug 13, 2026 | Svc-flow | Collin McGraw |
| #45066 | Offboarding Script Error - tredfern@connorgroup.com | closed | Helpdesk | Aug 13, 2026 | Svc-flow | Collin McGraw |
| #45063 | RESCP - Missing Application | closed | Yardi | Aug 13, 2026 | Kristin Blue | Hope Collins |
| #45061 | Nancy Mobberley | closed | Yardi | Aug 13, 2026 | Debbie Harris | Hope Collins |
| #45054 | G-Drive Folder Permissions for Max Leasure - Completed | closed | Helpdesk | Aug 12, 2026 | Max Leasure | Collin McGraw |
| #45051 | CSO - DARS - Email Sharing - Last Day | closed | Helpdesk | Aug 12, 2026 | Sophia Aldridge | Owen Bailey |
| #45048 | Authentication issues with Trovata - Max Leasure | closed | Helpdesk | Aug 12, 2026 | Ben Little | Owen Bailey |
| #45047 | Assinging Kyle Risner to Work Order - Austin Springs | closed | Helpdesk | Aug 12, 2026 | Katie Powell | Collin McGraw |
| #45045 | FW: Call Time | closed | Yardi | Aug 12, 2026 | The Reserve at Cary Park | Owen Bailey |
| #45041 | Somerset Check Scanner issues | closed | Yardi | Aug 12, 2026 | RingCentral | Collin McGraw |
| #45039 | Cannot access the Company Store - Bradford Cary | closed | Helpdesk | Aug 12, 2026 | Krista Shaw | Collin McGraw |
| #45036 | Stale Voicemail with no context | closed | Helpdesk | Aug 12, 2026 | RingCentral | Collin McGraw |
| #45035 | Bradford - Pricing/Renewals | closed | Yardi | Aug 12, 2026 | Bradford | Hope Collins |
| #45034 | Loop Access for Sarah Sealock - GDS | closed | Helpdesk | Aug 12, 2026 | Ssealock | Collin McGraw |
| #45032 | Joe Bowe not being credited for Turns - Sycamore Ridge | closed | Helpdesk | Aug 12, 2026 | Kari Day | Collin McGraw |
| #45031 | Status Notification [Replace Toner] - Cypress at Stone Oak | closed | Helpdesk | Aug 12, 2026 | Aston Scottsdale | Collin McGraw |
| #45030 | Status Notification [Replace Toner] | closed | Helpdesk | Aug 12, 2026 | Tcgscanner | Collin McGraw |
| #45025 | Transfer from 18205 to 24103 | solved | Yardi | Aug 12, 2026 | Legacy Estates at Frisco | Ben Little |
| #45024 | Offboarding Script Error - chjemo@connorgroup.com | closed | Helpdesk | Aug 12, 2026 | Svc-flow | Collin McGraw |
| #45023 | Offboarding Script Error - chjemo@connorgroup.com | closed | Helpdesk | Aug 12, 2026 | Svc-flow | Collin McGraw |
| #45022 | Offboarding Script Error - chjemo@connorgroup.com | closed | Helpdesk | Aug 12, 2026 | Svc-flow | Collin McGraw |
| #45019 | Offboarding Script Error - chjemo@connorgroup.com | closed | Helpdesk | Aug 12, 2026 | Svc-flow | Collin McGraw |
| #45017 | Bayside Arbors- Availability Correction 16-203 **Time Sensitive** | solved | Yardi | Aug 12, 2026 | Bayside Arbors | Hope Collins |
| #45016 | Lease for 13203 Phoebe | closed | Yardi | Aug 12, 2026 | Legacy Estates at Frisco | Hope Collins |
| #45014 | Green - Screening | closed | Yardi | Aug 12, 2026 | Griffith Byers | Owen Bailey |
| #45010 | AV Equipment needed for Dayton/Cincinnati Awards 8/19 | solved | Helpdesk | Aug 12, 2026 | Collin McGraw | Collin McGraw |
| #45008 | Yardi Operations — Payment Issues | closed | Yardi | Aug 12, 2026 | Marie Ison | Ben Little |
| #45005 | Late to Test Notification 35002 - Flats at Perimeter Place | closed | Helpdesk | Aug 12, 2026 | Keith Dent | Collin McGraw |
| #45004 | Lofts - MFA Code | closed | Helpdesk | Aug 12, 2026 | Aubri Wright | Owen Bailey |
| #45003 | Roton - Lease Generating | closed | Yardi | Aug 12, 2026 | Alexandria Smith | Owen Bailey |
| #45001 | Arbors - Missing Batch | closed | Yardi | Aug 12, 2026 | Amy Hoffard | Owen Bailey |
| #45000 | Cypres - RentCafe | closed | Yardi | Aug 12, 2026 | Kelsey Barber | Owen Bailey |
| #44999 | CSO - Accounting - more TV fun | closed | Helpdesk | Aug 12, 2026 | Erin Roth | Owen Bailey |
| #44998 | New Voice Message from CONNOR GROUP (513) 572-1133 on 08/12/2026 9:14 AM | closed | Yardi | Aug 12, 2026 | RingCentral | Collin McGraw |
| #44986 | Transfer Deposit from 6204 to 7101 | closed | Yardi | Aug 11, 2026 | Legacy Estates at Frisco | Ben Little |
| #44985 | Edison increase on application/admin | closed | Helpdesk | Aug 11, 2026 | Edison Apartments | Collin McGraw |
| #44977 | Former Resident Deposit Katarzyna Grzybowska Unit: 6302 - Sonterra Blue | closed | Yardi | Aug 11, 2026 | The Reserve at Cary Park | Ben Little |
| #44976 | Cannot find nor post Check Batch - Somerset | closed | Yardi | Aug 11, 2026 | Tiffany Montoya | Collin McGraw |
| #44968 | Austin - App in Progress | closed | Yardi | Aug 11, 2026 | Brooke Cunningham | Owen Bailey |
| #44967 | Austin - Stats Access | closed | Yardi | Aug 11, 2026 | Brooke Cunningham | Owen Bailey |
| #44966 | Green - MFA | closed | Helpdesk | Aug 11, 2026 | Kelli Foniqi | Owen Bailey |
| #44965 | CSO - Marketing - Re: Financial link | closed | Helpdesk | Aug 11, 2026 | Caleb Burke | Owen Bailey |
| #44964 | Erinn Afflick Rent Cafe Access - Veranda at Norton | closed | Yardi | Aug 11, 2026 | Veranda at Norton Commons | Collin McGraw |
| #44961 | Cannot View Screening for Applicants - Domain at Bennet Farms | closed | Yardi | Aug 11, 2026 | The Domain at Bennett Farms | Collin McGraw |
| #44960 | VPN Configuration | Drake | closed | Helpdesk | Aug 11, 2026 | Drake McCloud | Collin McGraw |
| #44954 | UPDATE: New Dedicated ButterflyMX CSM - Approach at Summit Park | closed | Helpdesk | Aug 11, 2026 | Austin VanPelt | Owen Bailey |
| #44951 | Offboarding Script Error - dwest@connorgroup.com | closed | Helpdesk | Aug 11, 2026 | Svc-flow | Collin McGraw |
| #44950 | Offboarding Script Error - dwest@connorgroup.com | closed | Helpdesk | Aug 11, 2026 | Svc-flow | Collin McGraw |
| #44949 | Offboarding Script Error - dwest@connorgroup.com | closed | Helpdesk | Aug 11, 2026 | Svc-flow | Collin McGraw |
| #44945 | Closes not showing on the stat sheet - Sawyer East | closed | Yardi | Aug 11, 2026 | Rebekah Brooks | Collin McGraw |
| #44944 | Past Resident did not receive check upon move out - Arbors | closed | Yardi | Aug 11, 2026 | Arbors of Anderson | Britney |
| #44943 | Offboarding Script Error - rfleming@connorgroup.com | closed | Helpdesk | Aug 11, 2026 | Svc-flow | Owen Bailey |
| #44942 | Offboarding Script Error - rfleming@connorgroup.com | closed | Helpdesk | Aug 11, 2026 | Svc-flow | Collin McGraw |
| #44941 | Offboarding Script Error - rfleming@connorgroup.com | closed | Helpdesk | Aug 11, 2026 | Svc-flow | Collin McGraw |
| #44939 | Windancer Holdings DMARC Modifications | closed | Helpdesk | Aug 11, 2026 | Eric Wright | Owen Bailey |
| #44938 | Incorrect lease end date - 1660 Peachtree | closed | Yardi | Aug 11, 2026 | 1660 Peachtree | Ben Little |
| #44930 | Louis Peltier - Remove Parking Space | closed | Yardi | Aug 11, 2026 | City Walk at Woodbury | Collin McGraw |
| #44929 | Printer configuration - Garrett Hart DARS | closed | Helpdesk | Aug 10, 2026 | Garrett Hart | Collin McGraw |
| #44928 | New Voice Message from SAN ANTONIO TX (210) 739-2613 on 08/10/2026 6:12 PM | closed | Helpdesk | Aug 10, 2026 | RingCentral | Collin McGraw |
| #44927 | D7 Renewal Rent not Posted | closed | Yardi | Aug 10, 2026 | The Reserve at Harper’s Point Sales | Ben Little |
| #44926 | Applicant rent cafe access - Cypress at Stone oak | closed | Yardi | Aug 10, 2026 | RingCentral | Collin McGraw |
| #44925 | Sawy - Unit Change | closed | Yardi | Aug 10, 2026 | Angelica Soto | Owen Bailey |
| #44924 | Cypres - UTP Portal | closed | Yardi | Aug 10, 2026 | Kathleen Zaragoza | Owen Bailey |
| #44923 | Sawy - Pre-App Acknowledgment | closed | Yardi | Aug 10, 2026 | Angelica Soto | Owen Bailey |
| #44922 | Mezz - Resident on Month-to-Month | closed | Yardi | Aug 10, 2026 | Tatianna Brewer | Will Marlow |
| #44921 | Password Policy issues | closed | Helpdesk | Aug 10, 2026 | Max Leasure | Collin McGraw |
| #44920 | Stale Voicemail previously resolved - Edison Apartments | closed | Helpdesk | Aug 10, 2026 | RingCentral | Collin McGraw |
| #44919 | Check Scanner not functioning properly - Greenway | closed | Yardi | Aug 10, 2026 | Karini Santana | Collin McGraw |
| #44918 | HARP - Screening | closed | Yardi | Aug 10, 2026 | Haylee Deyong | Owen Bailey |
| #44917 | 6-201 Unable to make payment | solved | Yardi | Aug 10, 2026 | Grand Riviera | Ben Little |
| #44916 | Austin - RentCafe Account | closed | Yardi | Aug 10, 2026 | Mandi Castagnola | Owen Bailey |
| #44913 | Arbors - Add Turn Tech | closed | Helpdesk | Aug 10, 2026 | Amy Hoffard | Owen Bailey |
| #44912 | Verand - Pool Phone | closed | Helpdesk | Aug 10, 2026 | Shaina Gibson | Owen Bailey |
| #44911 | Sont - Phishing Email | closed | Helpdesk | Aug 10, 2026 | Kalyn Drake | Owen Bailey |
| #44910 | Well - Occupied Units | closed | Yardi | Aug 10, 2026 | Maria Policastro | Owen Bailey |
| #44904 | Folder Access for Max Leasure - CSO Accounting | closed | Helpdesk | Aug 10, 2026 | Josh Staley | Collin McGraw |
| #44903 | lofts - stat sheet - "resident" under pending (units 2220/2320) | closed | Yardi | Aug 10, 2026 | Lofts at Lakeview | Hope Collins |
| #44901 | Appro - Waitlist Units | closed | Yardi | Aug 10, 2026 | Nicholas Andersen | Owen Bailey |
| #44899 | Unit 18201 April Register | solved | Yardi | Aug 10, 2026 | Legacy Estates at Frisco | Hope Collins |
| #44897 | Bayside Arbors : 23-103 Jennifer Stanley Ledger Correction- Incorrect Move in Charges | closed | Yardi | Aug 10, 2026 | Bayside Arbors | Ben Little |
| #44896 | Bays - Check 21 Returns Notification- Bayside Arbors | closed | Yardi | Aug 10, 2026 | Ann Walker | Ben Little |
| #44894 | Villas - Promote Roommate | closed | Yardi | Aug 10, 2026 | Mario Gonzales | Owen Bailey |
| #44893 | Bayside Arbors : 9-302 Ledger Correction - Rentable Item Removal | closed | Yardi | Aug 10, 2026 | Bayside Arbors | Collin McGraw |
| #44891 | Aston - Custom Report Request - Resident Vehicle Record Report | closed | Yardi | Aug 10, 2026 | Aston Scottsdale | Hope Collins |
| #44890 | Lofts - Remove charge | closed | Yardi | Aug 10, 2026 | Kelsey Pearce | Ben Little |
| #44887 | Roton - Screening | closed | Yardi | Aug 10, 2026 | Alexa Bridges | Owen Bailey |
| #44885 | 338 ryan | closed | Yardi | Aug 10, 2026 | Trinity Commons | Will Marlow |
| #44880 | Unit 11 Available By date - McCauly Crossing | closed | Yardi | Aug 10, 2026 | Holly Vickroy | Collin McGraw |
| #44878 | Quinn: Wifi Issues | closed | Helpdesk | Aug 10, 2026 | Quinn at Plymouth | Collin McGraw |
| #44874 | CSP - Recruiting - Office Power | closed | Helpdesk | Aug 10, 2026 | Paul Collura | Owen Bailey |
| #44873 | 1st Floor South Printer Not Working | closed | Helpdesk | Aug 10, 2026 | Josh Staley | Collin McGraw |
| #44872 | CSO - DARS - AdminScheduler | closed | Helpdesk | Aug 10, 2026 | Jennifer Jutte | Owen Bailey |
| #44870 | Sawyer - lease price change | closed | Yardi | Aug 10, 2026 | Erin McGoldrick | Owen Bailey |
| #44869 | Late to Test Notification 36788 | closed | Helpdesk | Aug 10, 2026 | 1660 Peachtree | Collin McGraw |
| #44866 | RBS Check Printer | closed | Helpdesk | Aug 10, 2026 | Britney | Owen Bailey |
| #44864 | CE - Follow up on Lease Gap | closed | Yardi | Aug 10, 2026 | Carmel Center | Ben Little |
| #44863 | CE - Follow up on Lease Gap | closed | Yardi | Aug 10, 2026 | Carmel Center | Hope Collins |
| #44861 | Alissa Harris: User at Security Risk | closed | Helpdesk | Aug 10, 2026 | Alissa Harris | Collin McGraw |
| #44860 | Toner Replacement | closed | Helpdesk | Aug 10, 2026 | Tcgscanner | Collin McGraw |
| #44854 | Action taken: Unresponsive Huntress Agents automatically uninstalled | closed | Helpdesk | Aug 10, 2026 | Noreply=huntress Io | Collin McGraw |
| #44852 | [Huntress] Weekly Summary For The Connor Group | closed | Helpdesk | Aug 10, 2026 | Noreply=huntress Io | Collin McGraw |
| #44843 | RCP One Spot Request: Carolina Stiebler- 6103 | closed | Yardi | Aug 8, 2026 | The Reserve at Cary Park | Ben Little |
| #44840 | Honor Marshall 5187-204 | closed | Yardi | Aug 8, 2026 | Somerset at Deerfield Sales | Will Marlow |
| #44839 | Bayside Arbors: 16-203 incorrectly showing as preleased on availability | closed | Yardi | Aug 8, 2026 | Bayside Arbors | Ben Little |
| #44837 | paddock - unable to make 410B-202 rent ready | closed | Yardi | Aug 8, 2026 | Paddock at Eastpoint | Hope Collins |
| #44836 | Transfer Renewal Stat Sheet Agent Assignment @ Windsong | closed | Yardi | Aug 8, 2026 | Windsong Estates at Prosper Sales | Collin McGraw |
| #44832 | 2217 - 2117 | closed | Yardi | Aug 7, 2026 | Quinn at Plymouth | Ben Little |
| #44824 | CSO - DARS - Yardi Check Copies | closed | Helpdesk | Aug 7, 2026 | Sophia Aldridge | Owen Bailey |
| #44819 | Dove - Cancelled Renewal | closed | Yardi | Aug 7, 2026 | Julie Hollenshead | Owen Bailey |
| #44818 | Villas - Bulk Payment Options | closed | Yardi | Aug 7, 2026 | Mario Gonzales | Owen Bailey |
| #44817 | Dove - Posting Payment Request | closed | Yardi | Aug 7, 2026 | Leslie Finn | Hope Collins |
| #44816 | Sont - Scheduled Billing | closed | Yardi | Aug 7, 2026 | Mickael Hennan | Ben Little |
| #44812 | Alas - Renewal Ledger | closed | Yardi | Aug 7, 2026 | Anna Moses | Ben Little |
| #44811 | Neon - OneSite Ledger Request | closed | Yardi | Aug 7, 2026 | Colli Riopelle | Owen Bailey |
| #44810 | Lease end date to match transferred lease | closed | Yardi | Aug 7, 2026 | Paddock at Eastpoint | Ben Little |
| #44807 | Apt#2234 approve Karla Mariana De La Torre Hernandez | closed | Yardi | Aug 7, 2026 | Edison Apartments Sales | Collin McGraw |
| #44806 | 2nd Late fee not charged | closed | Yardi | Aug 7, 2026 | Somerset at Deerfield | Hope Collins |
| #44802 | All Central Office Group Additions | closed | Helpdesk | Aug 7, 2026 | Julia Brown | Collin McGraw |
| #44801 | Doma - MFA code | closed | Helpdesk | Aug 7, 2026 | Alicia Peter | Owen Bailey |
| #44799 | Can we block her? | closed | Yardi | Aug 7, 2026 | Austin Springs | Collin McGraw |
| #44798 | Early out needs prorated rent - Villas at Wyndham | closed | Yardi | Aug 7, 2026 | Mario Gonzales | Ben Little |
| #44793 | Your Verification Code | closed | Helpdesk | Aug 7, 2026 | Mobility Help Desk | Collin McGraw |
| #44787 | 01-107 Rent Payment Missing Hurstbourne -- | closed | Yardi | Aug 6, 2026 | Cross Creek at Murfreesboro | Will Marlow |
| #44786 | Override Lease For Move In 8/5 | closed | Helpdesk | Aug 6, 2026 | The Reserve at Harper’s Point Sales | Collin McGraw |
| #44784 | Fw: Olivine Abu Dhabi students | closed | Yardi | Aug 6, 2026 | Olivine | Ben Little |
| #44783 | Mezz - Copier | closed | Helpdesk | Aug 6, 2026 | Tatianna Brewer | Owen Bailey |
| #44782 | Resident Refferal | closed | Yardi | Aug 6, 2026 | Olivine | Ben Little |
| #44781 | Flats -RentCafe password reset | closed | Yardi | Aug 6, 2026 | Jayla-Milan Cromedy | Owen Bailey |
| #44780 | Harp - Property emails | closed | Helpdesk | Aug 6, 2026 | Jacquelynn Riels | Owen Bailey |
| #44777 | Your Verification Code | closed | Helpdesk | Aug 6, 2026 | Mobility Help Desk | Collin McGraw |
| #44775 | Request for OneSite Ledger @ Sonterra Blue | closed | Helpdesk | Aug 6, 2026 | Sonterra Blue | Collin McGraw |
| #44773 | Your Verification Code | closed | Helpdesk | Aug 6, 2026 | Mobility Help Desk | Collin McGraw |
| #44771 | Now available: Early Access to the new Huntress ITDR dashboard | closed | Helpdesk | Aug 6, 2026 | Noreply=huntress Io | Collin McGraw |
| #44769 | Resident has incorrect deposit amount - Katie Smith @ Sycamore | closed | Yardi | Aug 6, 2026 | Katie Smith | Ben Little |
| #44768 | Your Verification Code | closed | Helpdesk | Aug 6, 2026 | Mobility Help Desk | Collin McGraw |
| #44767 | Unit 200 - Sow - Deposit | closed | Yardi | Aug 6, 2026 | Ben Little | Ben Little |
| #44766 | Wind - Ledger Adjustments | closed | Yardi | Aug 6, 2026 | Taylor Gonzalez | Owen Bailey |
| #44765 | Jorge approval credit - Domain at Bennett Farms | closed | Yardi | Aug 6, 2026 | The Domain at Bennett Farms Sales | Collin McGraw |
| #44764 | Resident Charged twice upon Transfer - Domain at Bennett Farms | closed | Yardi | Aug 6, 2026 | Alicia Peter | Ben Little |
| #44763 | Approved from july | closed | Yardi | Aug 6, 2026 | The Domain at Bennett Farms Sales | Collin McGraw |
| #44762 | Your Spectrum Business Statement is Ready | closed | Helpdesk | Aug 6, 2026 | Spectrum Business | Collin McGraw |
| #44761 | Elizabeth Station- | closed | Yardi | Aug 6, 2026 | Roxanne Bilsky | Ben Little |
| #44760 | CSO - Ops - Password reset | closed | Helpdesk | Aug 6, 2026 | Aby Ferst | Owen Bailey |
| #44759 | ADP Tablet issues - Grand Riviera | closed | Helpdesk | Aug 6, 2026 | Grand Riviera | Collin McGraw |
| #44758 | Cypress - Late Fee | closed | Yardi | Aug 6, 2026 | Kelsey Barber | Ben Little |
| #44757 | Bays - Access Permission | closed | Helpdesk | Aug 6, 2026 | Brianna Pace | Owen Bailey |
| #44752 | Fw: DM to BD - DIF Learning & Market Intro - 8.5.2026 | closed | Helpdesk | Aug 6, 2026 | Aby Ferst | Collin McGraw |
| #44751 | CSO - DARS - iPad Request - Drake McCloud | closed | Helpdesk | Aug 6, 2026 | Drake McCloud | Collin McGraw |
| #44750 | Renewal Stat Sheet Issue @ Grand Riviera - Rigoberto | closed | Yardi | Aug 6, 2026 | Grand Riviera | Collin McGraw |
| #44749 | Resident on the Wrong book on the stats | closed | Yardi | Aug 6, 2026 | Grand Riviera | Owen Bailey |
| #44748 | Email Access for Josh Staley and Erin Roth - Donna Desena | closed | Helpdesk | Aug 6, 2026 | Donna DeSena | Collin McGraw |
| #44747 | Check Scanner assistance needed - Austin Springs - Katie Powell | closed | Yardi | Aug 6, 2026 | Austin Springs | Collin McGraw |
| #44746 | Offboarding Script Error - erfreeman@connorgroup.com | closed | Helpdesk | Aug 6, 2026 | Svc-flow | Collin McGraw |
| #44745 | Offboarding Script Error - erfreeman@connorgroup.com | closed | Helpdesk | Aug 6, 2026 | Svc-flow | Collin McGraw |
| #44744 | Offboarding Script Error - erfreeman@connorgroup.com | closed | Helpdesk | Aug 6, 2026 | Svc-flow | Collin McGraw |
| #44742 | Transfer Renewal Stat Sheet agent assignment @ Bradford | closed | Yardi | Aug 6, 2026 | Bradford Sales | Collin McGraw |
| #44740 | Green - Pending file on Stat Sheet | closed | Yardi | Aug 6, 2026 | Kelli Foniqi | Hope Collins |
| #44739 | Transfer Renewal Stat Sheet agent assignment @ Drexel | closed | Yardi | Aug 6, 2026 | Drexel at Oakley | Collin McGraw |
| #44737 | Printer Toner Ink Low - Kara Kershner CSO Recruiting | closed | Helpdesk | Aug 6, 2026 | Kara Kershner | Collin McGraw |
| #44736 | Alcov - Duplicate Charges | closed | Yardi | Aug 6, 2026 | Kayla Williams | Ben Little |
| #44734 | Action taken: Unresponsive Huntress Agents automatically uninstalled | closed | Helpdesk | Aug 6, 2026 | Noreply=huntress Io | Collin McGraw |
| #44733 | Action taken: Unresponsive Huntress Agents automatically uninstalled | closed | Helpdesk | Aug 6, 2026 | Noreply=huntress Io | Collin McGraw |
| #44722 | Hamilton - Duplicate Payment Error | closed | Yardi | Aug 5, 2026 | Keyona Koebel | Ben Little |
| #44717 | Somer - RentCafe/Auto Pay | closed | Yardi | Aug 5, 2026 | Tiffany Montoya | Owen Bailey |
| #44714 | Windancer: Dynamics Access for Holly McCartney | closed | Helpdesk | Aug 5, 2026 | Holly Mccartney | Collin McGraw |
| #44712 | COMMS: New Cable for Aaron | closed | Helpdesk | Aug 5, 2026 | Aaron Helfferich | Eric Wright |
| #44711 | Use RMM Guard to find N-central across your endpoints | closed | Helpdesk | Aug 5, 2026 | Noreply=huntress Io | Collin McGraw |
| #44704 | Villas - Loop access | closed | Helpdesk | Aug 5, 2026 | Mario Gonzales | Owen Bailey |
| #44702 | Garage and Storage Unit Charge | closed | Yardi | Aug 5, 2026 | Hurstbourne Estates | Ben Little |
| #44701 | PDF Issues with Adobe - Necole Clouse Kids & Community | closed | Helpdesk | Aug 5, 2026 | Necole Clouse | Collin McGraw |
| #44700 | Login Information for Sofia Gomez - Cypress at Stone Oak | closed | Helpdesk | Aug 5, 2026 | Sofia Gomez | Collin McGraw |
| #44697 | Sont - Garage Rent | closed | Yardi | Aug 5, 2026 | Brooke Hart | Owen Bailey |
| #44696 | Eliza - MFA code | closed | Helpdesk | Aug 5, 2026 | Roxanne Bilsky | Owen Bailey |
| #44695 | Unit not available for Move in date 8/7 - Unit 3316 | closed | Yardi | Aug 5, 2026 | Amanda Barnes | Collin McGraw |
| #44693 | HURST - Free Media package 10-110 | closed | Yardi | Aug 5, 2026 | Landen Cook | Will Marlow |
| #44692 | Neon - MFA Code | closed | Helpdesk | Aug 5, 2026 | Dylan Kurtz | Owen Bailey |
| #44691 | Doma - Lease Charges | closed | Yardi | Aug 5, 2026 | Alicia Peter | Ben Little |
| #44690 | CSO - COMS - Customer Service Email | closed | Helpdesk | Aug 5, 2026 | Hunter Martini | Owen Bailey |
| #44686 | Deposit Correction | closed | Yardi | Aug 4, 2026 | Grand Riviera Sales | Ben Little |
| #44683 | Doma - CheckScanner | closed | Yardi | Aug 4, 2026 | Alicia Peter | Owen Bailey |
| #44682 | Edis - Pricing Update | closed | Yardi | Aug 4, 2026 | Sylvia Higa | Owen Bailey |
| #44681 | CSO - COMS - Training Copier | closed | Helpdesk | Aug 4, 2026 | Camille Breck | Owen Bailey |
| #44680 | Edis - Quoted Rate Updated | closed | Yardi | Aug 4, 2026 | Mackenzie Salinas | Owen Bailey |
| #44679 | Doma - Yardi Log-in | closed | Yardi | Aug 4, 2026 | Alicia Peter | Owen Bailey |
| #44678 | Edis - Lease Generating | closed | Yardi | Aug 4, 2026 | Sylvia Higa | Owen Bailey |
| #44677 | Sont - MFA Code | closed | Helpdesk | Aug 4, 2026 | Kalyn Drake | Owen Bailey |
| #44675 | Austin - Yardi Log-in | closed | Yardi | Aug 4, 2026 | Katie Powell | Owen Bailey |
| #44674 | Sawy - Screening error | closed | Yardi | Aug 4, 2026 | Angelica Soto | Owen Bailey |
| #44671 | TOMORROW: Executive Summaries in ITDR Incident Reports | closed | Helpdesk | Aug 4, 2026 | Noreply=huntress Io | Collin McGraw |
| #44668 | Stale Voicemail - Edison Apartments | closed | Yardi | Aug 4, 2026 | RingCentral | Collin McGraw |
| #44664 | CSO - DARS - Sabrina's Memory | closed | Helpdesk | Aug 4, 2026 | Sabrina Morton | Owen Bailey |
| #44663 | CSO - Training - Training SharePoint Access Additions | closed | Helpdesk | Aug 4, 2026 | Ariana Bunch | Owen Bailey |
| #44661 | Toner Replacement | closed | Helpdesk | Aug 4, 2026 | Tcgscanner | Collin McGraw |
| #44658 | Rent not posted for Residents - Austin Springs | closed | Yardi | Aug 4, 2026 | Katie Powell | Ben Little |
| #44657 | CSO - Comms - Associate Email Help | closed | Helpdesk | Aug 4, 2026 | Hunter Martini | Owen Bailey |
| #44656 | Yardi Invoices/Check Copies | closed | Yardi | Aug 4, 2026 | Sophia Aldridge | Ben Little |
| #44655 | Excel - MFA Code Sales Email | closed | Helpdesk | Aug 4, 2026 | Marie Almberg | Owen Bailey |
| #44654 | Well - Duplicate Pet Rent | closed | Yardi | Aug 4, 2026 | Maria Policastro | Owen Bailey |
| #44653 | Recover File | closed | Helpdesk | Aug 4, 2026 | Chris Hudgel | Collin McGraw |
| #44652 | Broward Housing Authority Payment Posting | closed | Yardi | Aug 4, 2026 | The Villas at Wyndham Lakes | Ben Little |
| #44650 | Elizabeth Crook not showing on lease - Citywalk | closed | Yardi | Aug 4, 2026 | City Walk at Woodbury | Collin McGraw |
| #44649 | CSO - DARS - Outlook Emails | closed | Helpdesk | Aug 4, 2026 | Cara Crompton | Owen Bailey |
| #44648 | Wind - Late Fee | closed | Yardi | Aug 4, 2026 | Jazmine Beninate | Ben Little |
| #44647 | Wind - RentCafe Password | closed | Yardi | Aug 4, 2026 | Jazmine Beninate | Owen Bailey |
| #44646 | CSO - Accounting - Max Leasure | closed | Helpdesk | Aug 4, 2026 | Sabrina Morton | Owen Bailey |
| #44645 | New CSO Employee - Max Leasure [2026-08-10] | closed | Helpdesk | Aug 4, 2026 | Svc-flow | Owen Bailey |
| #44644 | Usage Alert: 5GB Plan ( vzw ) $55 Monthly (Overages @ $15/GB) Pool at 75% | closed | Helpdesk | Aug 4, 2026 | Mobility Help Desk | Collin McGraw |
| #44642 | Wrong Security Deposit | closed | Yardi | Aug 4, 2026 | Grand Riviera | Ben Little |
| #44640 | CSO - Ops - Editing Memo | closed | Helpdesk | Aug 4, 2026 | Kara Hake | Owen Bailey |
| #44639 | Padd - RentCafe Account | closed | Yardi | Aug 4, 2026 | Carolina Osio | Owen Bailey |
| #44638 | New Hire Timothy Armajo - Citywalk | closed | Helpdesk | Aug 4, 2026 | City Walk at Woodbury | Collin McGraw |
| #44630 | Incorrect Deposit amount - Drexel | closed | Yardi | Aug 4, 2026 | Leo Murphy | Ben Little |
| #44623 | Offboarding Script Error - cajohnson@connorgroup.com | closed | Helpdesk | Aug 4, 2026 | Svc-flow | Collin McGraw |
| #44622 | Offboarding Script Error - cajohnson@connorgroup.com | closed | Helpdesk | Aug 4, 2026 | Svc-flow | Collin McGraw |
| #44621 | Offboarding Script Error - cajohnson@connorgroup.com | closed | Helpdesk | Aug 4, 2026 | Svc-flow | Collin McGraw |
| #44616 | 1040 ledger/charges help | closed | Yardi | Aug 4, 2026 | Aston Scottsdale | Ben Little |
| #44613 | Padd - Lease Generating | closed | Yardi | Aug 3, 2026 | Hannah Longstreet | Owen Bailey |
| #44610 | Double Charged rent and Parking Garage - Trinity Commons | closed | Yardi | Aug 3, 2026 | Erica McLoughlin | Collin McGraw |
| #44609 | Request for OneSite Ledger @ Carmel Center | closed | Helpdesk | Aug 3, 2026 | Carmel Center | Collin McGraw |
| #44608 | Roton - Prorated Promotion. | closed | Yardi | Aug 3, 2026 | Alexa Bridges | Will Marlow |
| #44607 | 08-102 Double Rent - Hurstbourne | closed | Yardi | Aug 3, 2026 | Hurstbourne Estates | Collin McGraw |
| #44605 | End the concession!!!! I can't figure out how! | closed | Yardi | Aug 3, 2026 | Austin Springs | Ben Little |
| #44604 | Offboarding Script Error - apatrick@connorgroup.com | closed | Helpdesk | Aug 3, 2026 | Svc-flow | Collin McGraw |
| #44602 | Offboarding Script Error - apatrick@connorgroup.com | closed | Helpdesk | Aug 3, 2026 | Svc-flow | Collin McGraw |
| #44603 | Sal Gracia - iPad Wi-Fi Connection | closed | Helpdesk | Aug 3, 2026 | Sal Gracia | Dustin Tritle |
| #44601 | Offboarding Script Error - apatrick@connorgroup.com | closed | Helpdesk | Aug 3, 2026 | Svc-flow | Collin McGraw |
| #44595 | Account configuration for Grace Mocho - Elizabeth Station | closed | Helpdesk | Aug 3, 2026 | Elizabeth Station | Collin McGraw |
| #44594 | Toner for Will's Printer - CSO RBS | closed | Helpdesk | Aug 3, 2026 | William Marlow | Collin McGraw |
| #44592 | Green - Roommates missing from Screening | closed | Yardi | Aug 3, 2026 | Karini Santana | Owen Bailey |
| #44588 | Sont - Missing Lease Agreement | closed | Yardi | Aug 3, 2026 | Mickael Hennan | Owen Bailey |
| #44587 | Toner Replacement | closed | Helpdesk | Aug 3, 2026 | Tcgscanner | Collin McGraw |
| #44582 | Re: For Review: July 2026 Top Sales Associates | closed | Yardi | Aug 3, 2026 | Katie Powell | Collin McGraw |
| #44581 | Incorrect Deposit Amount - Austin Springs | closed | Yardi | Aug 3, 2026 | Katie Powell | Ben Little |
| #44577 | Offboarding Script Error - jlouvin@connorgroup.com | closed | Helpdesk | Aug 3, 2026 | Svc-flow | Owen Bailey |
| #44576 | Offboarding Script Error - jlouvin@connorgroup.com | closed | Helpdesk | Aug 3, 2026 | Svc-flow | Collin McGraw |
| #44575 | Offboarding Script Error - jlouvin@connorgroup.com | closed | Helpdesk | Aug 3, 2026 | Svc-flow | Collin McGraw |
| #44573 | Mccaul - RentCafe Password | closed | Yardi | Aug 3, 2026 | Holly Vickroy | Owen Bailey |
| #44572 | Cross - Jacob Louvin Termination/Off Boarding -- | closed | Helpdesk | Aug 3, 2026 | Cross Creek at Murfreesboro | Owen Bailey |
| #44571 | Coil - Move-in Date | closed | Yardi | Aug 3, 2026 | Mikayla Christiansen | Owen Bailey |
| #44570 | LG - Windsong Reputation Dashboard. | closed | Helpdesk | Aug 3, 2026 | Traci Tysdal | Owen Bailey |
| #44565 | 10-11957 Move in date change and Charges | closed | Yardi | Aug 3, 2026 | Grand Riviera | Ben Little |
| #44564 | Grand - 8-302 Move in date and prorate charge | closed | Yardi | Aug 3, 2026 | Rigoberto Fernandez | Ben Little |
| #44563 | Double Storage Charge - Hurstbourne Estates | closed | Yardi | Aug 3, 2026 | Landen Cook | Collin McGraw |
| #44562 | Saywer - Property Change | closed | Yardi | Aug 3, 2026 | Ava Perry | Owen Bailey |
| #44561 | AR Screen for Yardi | closed | Yardi | Aug 3, 2026 | Erin Roth | Ben Little |
| #44560 | Case #18940019 Created for The Connor Group, A Real Estate Investment Firm, LLC (PIN #100084770) | closed | Yardi | Aug 3, 2026 | Clientcentralnotifications | Ben Little |
| #44559 | Estat - Polycom | closed | Helpdesk | Aug 3, 2026 | Zachary Hershey | Owen Bailey |
| #44558 | Drex - MFA code | closed | Helpdesk | Aug 3, 2026 | Leo Murphy | Owen Bailey |
| #44557 | VPN - working from home | closed | Helpdesk | Aug 3, 2026 | Erin Roth | Owen Bailey |
| #44556 | Dock - Re: Tax Docs Dock Streets | closed | Yardi | Aug 3, 2026 | Ben Little | Ben Little |
| #44555 | Verand - double payment 4-107 | closed | Yardi | Aug 3, 2026 | Shaina Gibson | Owen Bailey |
| #44554 | Status Notification [Toner Low (M)] | closed | Helpdesk | Aug 3, 2026 | Tcgscanner | Owen Bailey |
| #44549 | [Huntress] Weekly Summary For The Connor Group | closed | Helpdesk | Aug 3, 2026 | Noreply=huntress Io | Collin McGraw |
| #44547 | Critical N-able N-central vulnerability - Patch to 2026.3.1.7 ASAP | closed | Helpdesk | Aug 3, 2026 | Noreply=huntress Io | Collin McGraw |
| #44537 | Two Month Free Concession for Resident 1408 | closed | Yardi | Aug 1, 2026 | Elizabeth Station Sales | Ben Little |
| #44531 | Quoted rent adjustment for applicant - Estates at New Albany | closed | Yardi | Aug 1, 2026 | RingCentral | Collin McGraw |
| #44528 | Hurst - Free media package 11-102 Hurstbourne | closed | Yardi | Aug 1, 2026 | Landen Cook | Will Marlow |
| #44526 | Zoe Kulas 2-414 | closed | Yardi | Aug 1, 2026 | Outlook DTC | Will Marlow |